Customer Experience Advocate
3 days ago
A Customer Service Representative plays a vital role in delivering exceptional customer experiences and building strong relationships with clients.
Key Responsibilities:- Effectively communicate and empathize with customers to resolve issues and provide solutions.
- Develop and maintain lasting connections with customers by understanding their needs and preferences.
- Work collaboratively with colleagues to achieve sales targets and maintain store appearance, ensuring a seamless customer experience.
- Adhere to company policies and procedures, prioritizing customer satisfaction and maintaining a safe working environment.
- Exceptional interpersonal skills, enabling the ability to build strong relationships with customers.
- High energy levels, motivation to keep pace within an active and busy environment, and a vibrant personality to promote in-store products.
- Ability to prioritize tasks without compromising customer experience, ensuring excellent service delivery.
- Safety-first approach, a level head in emergency situations, and flexibility with scheduling to accommodate various shifts across 24-hour operations.
- Flexibility and adaptability in a fast-paced environment, with the ability to work independently and as part of a team.
We value diversity and inclusion, offering equal opportunities for all employees. We encourage women and Aboriginal and Torres Strait Islander people to apply.
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Customer Experience Advocate
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