
Cafe Service Leader
6 days ago
The Front of House Manager plays a key role in delivering exceptional customer experiences at our busy cafe. This is a hands-on leadership position that requires strong people skills, attention to detail and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Oversee daily cafe operations to ensure high-quality service and maintain a welcoming atmosphere for customers.
- Manage staff rosters to ensure adequate coverage and train FOH staff to maintain high standards.
- Coordinate with the kitchen and coffee teams to achieve smooth service flow and ensure stock levels are maintained.
- Handle venue presentation to ensure it always looks its best.
- Support the Head Chef and Head of Coffee in maintaining consistent food and beverage quality.
Requirements:
- Proven experience in a similar role in a cafe or hospitality venue.
- Strong leadership and communication skills with the ability to motivate and support the FOH team.
- Hands-on, organised and proactive with a genuine passion for hospitality and customer service.
- Availability to work across weekdays and weekends.
What We Offer:
- Award-compliant pay based on the Restaurant Industry Award (Level 5).
- A leadership role in a dynamic and innovative organisation.
- Support from an experienced leadership team.
- A positive and inclusive workplace culture.
How to Apply:
Send your CV and a short cover letter explaining why you're the right fit for this role.
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