Sydney Airport Aviation Hospitality Specialist

1 week ago


Sydney, New South Wales, Australia Rydges Full time
About Rydges Sydney Airport

We are a dynamic and fast-paced hotel located right at the airport, offering a unique blend of travel and warm hospitality. Our team is dedicated to providing exceptional service to our guests.

The Role

We are seeking a motivated and experienced Guest Services All Rounder to join our front office team. As a key member of our team, you will be responsible for delivering quality service to our guests, responding promptly and efficiently to their requests during check-in, check-out, and throughout their stay.

Responsibilities
  • Deliver exceptional customer service, ensuring every guest feels welcome and valued.
  • Process guest arrivals and departures efficiently and accurately.
  • Maintain a high level of product knowledge to provide personalized recommendations to guests.
Requirements
  • A background in Front Office operations or prior hotel experience.
  • Experience with Opera PMS will be highly regarded.
  • Outstanding written and verbal communication skills.
  • Able to work in a fast-paced environment.
Benefits

We offer an attractive salary package, including:

  • $60,000 - $80,000 per year (estimated based on industry standards).
  • Incredible team member discounts from your first day on-the-job.
  • 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
  • $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
  • Australia and NZ's largest and most diverse experiences company.


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