Customer Service Advocate

1 week ago

Shepparton, Victoria, Australia beBeeClient Full time $63,000 - $89,000
Job Overview

The Client Support Officer plays a vital role in delivering exceptional client services, providing timely and effective advice to clients accessing support. This position serves as the first point of contact, responding to face-to-face, electronic, and telephone enquiries.

Working closely with the wider workforce, this role addresses client needs at the initial contact and provides tailored responses to client enquiries.

Success in this role hinges on the ability to respond effectively and inclusively to diverse client presentations, demonstrating honesty and integrity in all interactions.

Key Objectives Include:

  • Collaborating with the support team to deliver client-focused objectives aligned with strategic policy directions.
  • Competently prioritizing tasks to provide optimal service delivery to clients.
  • Exercising advanced interpersonal communication skills in response to diverse client needs, including sensitivity to changes in behavioural presentation and indicators of risk and aggression.

Responsibilities and Expectations

  • Supporting the broader workforce in achieving client-centred goals.
  • Ensuring accurate and efficient resolution of client queries.
  • Engaging with clients in a professional and empathetic manner.

Essential Skills and Qualifications

  • Excellent communication and interpersonal skills.
  • Able to work independently and collaboratively as part of a team.
  • Strong problem-solving and analytical skills.

  • Liquor Customer Service Specialist

    2 weeks ago

    Shepparton, Victoria, Australia APCO Service Stations Full time $40,000 - $60,000 per year

    Liquor Customer Service Specialists We want your passion for Retail Chas Cole Cellars Shepparton now hiring Permanent part time opportunity Chas Cole Cellars are currently seeking an experienced customer service professional, preferably with sound liquor knowledge, who can demonstrate initiative and is willing to learn on-the-job in a fast paced,...

  • Strategic Customer Advocate

    5 days ago

    Shepparton, Victoria, Australia beBeeTechnical Full time $90,000 - $120,000

    You're a strategic partner to our clients, empowering them to thrive in their digital transformation journey. We seek an accomplished Technical Account Manager to lead the charge.About the RoleThis is a unique opportunity for a seasoned professional with expertise in customer-facing roles, technical account management, and customer success. If you excel at...

  • Protective Advocate

    7 days ago

    Shepparton, Victoria, Australia beBeeEmpowerment Full time $100,776

    Family Violence Specialist Practitioner RoleThe Family Violence Specialist Practitioner role is a complex and rewarding opportunity to make a tangible difference in the lives of women and children affected by family violence.This position involves crisis intervention, risk assessment, and case management for individuals escaping family violence.The Family...

  • Customer Service

    2 weeks ago

    Shepparton, Victoria, Australia Private Advertiser Full time $80,000 - $120,000 per year

    The Company Our client is an emerging Australian market leader within the plumbing and irrigation industry with branches across several states. They are a forward thinking and progressive supplier that provides innovative solutions to a wide range of industries. Their approach to industry trends and direction which puts them in the best position to be able...

  • Customer Service Manager

    2 weeks ago

    Shepparton, Victoria, Australia Evolve North Full time $60,000 - $80,000 per year

    At Evolve North, we take immense pride in our family-based values and close-knit work environment. Our commitment to quality and innovation has made us a leader in the industry. We are on an exciting journey of growth and transformation, and we are looking for a talented Customer Service Manager to join our team.Founded on customer service, we have grown...

  • Customer Service Representative

    1 week ago

    Shepparton, Victoria, Australia beBeeCustomer Full time $45,000 - $70,000

    Job OpportunitySeeking a skilled and passionate individual to join our team as a Customer Service Officer. This exciting role offers a dynamic work environment, excellent communication skills, and the opportunity to provide exceptional service to customers.This full-time position involves responding to customer inquiries, processing orders and claims, and...

  • Customer Service Representative

    1 week ago

    Shepparton, Victoria, Australia beBeeCustomerService Full time $72,000 - $96,000

    Job Title: Customer Service RepresentativeWe are seeking a dedicated Customer Service Representative to join our team. In this role, you will be the primary point of contact for customers and will provide exceptional customer service by putting their needs at the forefront.The ideal candidate will possess excellent communication skills, a passion for...

  • Customer Service Administrator

    1 week ago

    Shepparton, Victoria, Australia beBeeAdministration Full time $58,317 - $82,391

    **Customer Service and Administration Role**We are seeking an exceptional Customer Service and Administration professional to join our team. This is a fantastic opportunity to develop your skills in customer service, financial operations, and administration.The ideal candidate will have excellent communication and interpersonal skills, with the ability to...

  • Customer Service Representative

    5 days ago

    Shepparton, Victoria, Australia Derrimut 247 Gym Full time

    Position PurposeThe Retail and Customer Service Representative is a dynamic role that is responsible for customer service, gym operations, nutrition bar and administration- Previous Customer Service / Retail experience - Willing to work in a 24/7- Passionate about Health & Fitness and hitting sales targets - Must be 18 years of age - Unlimited Working Rights...

  • Customer Service Professional

    2 weeks ago

    Shepparton, Victoria, Australia beBeeRetail Full time $40,000 - $60,000

    Harris Scarfe is a renowned Australian retailer with over 170 years of experience, operating more than 56 stores across various states and a growing online presence.We are seeking a dedicated professional to join our Shepparton store team, who possesses prior retail experience, excellent customer service skills, and the ability to multitask in a fast-paced...