
Strategic Business Analytics Professional
1 day ago
We are seeking a highly skilled Business Analyst to join our team. As a Senior Business Analyst, you will play a critical role in analyzing data and providing actionable insights to drive business decisions.
The ideal candidate has a passion for building analytics from scratch, prototyping tools, and working cross-functionally to simplify systems.
Key Responsibilities:- Conduct comprehensive analyses (SQL queries, other methods) that identify issues and opportunities impacting customers, including actionable recommendations that quantifiably change outcomes
- Develop and maintain department-level metrics and associated dashboards that quantify the health of customer accounts and influence change
- Collaborate with all levels of the business to understand current workflows and identify systematic gaps
- Create automation that accelerates revenue, mitigates business risk, or creates efficiencies within operations and across teams
- Ensure data integrity, tool maintenance, and reporting quality
- Provide training to internal users, external technical teams, and leaders on dashboard, API, and tool usage; assist in troubleshooting
- Improve data capture for future Account Management use cases, identifying front-end requirements and collaborating with software development teams on table structure
- Support new market launch, continuous improvement, and cross-functional strategic initiatives
- Bachelor's degree in a relevant field such as Business Administration, Data Science, or Economics
- 5+ years of professional experience in reporting and analytics within customer operations, manufacturing, quality, human resources, purchasing, operations, cost accounting, supply chain management, or consulting
- Advanced SQL proficiency and experience automating analytics tasks
- Strong project management and self-directed prioritization skills
- Exceptional ability to communicate technical concepts to non-technical audiences
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Strategic Financial Professional
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