
Remote Sales Customer Engagement Specialist
4 days ago
Effective customer engagement is a key aspect of this role, where you will be the primary point of contact for prospective and existing customers seeking information or assistance related to our roadside assistance services.
Key Responsibilities:- Demonstrate exceptional communication skills to understand customer needs and provide tailored solutions that add value to their membership.
- Cultivate strong relationships with customers through empathetic listening, positive energy, and a passion to help others.
This dynamic and fast-paced environment offers opportunities for growth and skill development, enabling you to expand your career horizons within the organisation.
You'll Bring:- The ability to thrive in a high-volume call centre setting
- A high level of resilience and perseverance in the face of challenges
- Excellent problem-solving skills, coupled with empathy and understanding for our customers
We offer a comprehensive benefits package to ensure our employees feel valued, empowered, and celebrated. This includes:
Sales commission paid monthly
Shift loading for working weekends and public holidays
Free Roadside Assistance for 2 vehicles (valued at $466)
5 weeks annual leave
ME day - one extra day of paid leave per year after 12 months
Market leading parental leave entitlements
Discounts on NRMA Insurance
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