Sales and Customer Experience Specialist

3 days ago

Wollongong, New South Wales, Australia beBeeCustomerService Full time $50,000 - $80,000

Customer Service Role

We are seeking a skilled professional to provide exceptional customer service and sales expertise in a fast-paced retail environment.

Your primary responsibility will be to deliver outstanding customer experiences, identifying customers' needs and offering tailored solutions to meet their expectations.

You will thrive in this role if you have a passion for helping others, a strong ability to build rapport with diverse customers, and a drive to achieve sales targets and key performance indicators (KPIs).

This is an excellent opportunity to develop your skills and knowledge within a dynamic team, where you can contribute to delivering a world-class customer experience.

Key Responsibilities:

  • Provide exceptional customer service, ensuring every interaction meets the highest standards of quality and satisfaction.
  • Analyze customer needs and offer personalized solutions to meet their requirements.
  • Achieve sales targets and KPIs through effective sales strategies and techniques.
  • Maintain up-to-date knowledge of products and services to provide informed advice to customers.
  • Work collaboratively with colleagues to achieve team goals and objectives.

Required Skills and Qualifications:

  • Proven track record of providing excellent customer service in a retail or customer-facing environment.
  • Strong communication and interpersonal skills, with the ability to build rapport with diverse customers.
  • Demonstrated sales expertise and ability to achieve sales targets and KPIs.
  • Ability to work effectively in a fast-paced environment, managing multiple priorities and tasks simultaneously.
  • Up-to-date knowledge of products and services, with a willingness to continue learning and developing skills.

Benefits:

We offer a range of benefits to support your career development and well-being, including:

  • Competitive salary and bonus structure.
  • Ongoing training and development opportunities.
  • Flexible working arrangements to support work-life balance.
  • Access to a range of employee discounts and rewards.
  • A supportive and inclusive team culture.

About Us:

We are a dynamic and forward-thinking organization, committed to delivering a world-class customer experience. We believe in empowering our employees to succeed, and we offer a range of opportunities for career growth and development.

How to Apply:

If you are a motivated and customer-focused individual, looking for a challenging and rewarding role, please submit your application today. We look forward to hearing from you

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