Sales and Customer Service Professional

3 days ago


Bendigo, Victoria, Australia Medibank Full time

Transforming Health Outcomes through Exceptional Service

At Medibank, we're driven by a clear purpose to deliver better health outcomes for our customers, patients, and community. We're committed to fostering a culture of innovation, diversity, and inclusivity, where every individual can thrive.

About the Community Team:

Our Community Team is dedicated to creating a personalized experience for our customers, leveraging our geographic presence to build trust and connection. By working closely with local communities, we aim to make a meaningful impact on health outcomes and create a more sustainable future.

About the Role:

We're seeking a highly motivated and customer-focused individual to join our team as a Local Community Consultant. As a key member of our Community Team, you'll play a pivotal role in delivering exceptional service to our customers, leveraging multiple channels to meet their needs. Your expertise will help us build strong relationships with our customers, drive growth, and create a positive impact on health outcomes.

Key Responsibilities:

  • Provide exceptional customer service through multiple channels, including in-store, phone, and community outreach.
  • Build and maintain strong relationships with customers, understanding their needs and preferences.
  • Collaborate with cross-functional teams to drive growth, improve customer satisfaction, and enhance health outcomes.
  • Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and excellence.
  • Participate in ongoing training and development to enhance skills and knowledge.

What We Offer:

  • A dynamic and inclusive work environment that values diversity, equity, and inclusion.
  • Opportunities for growth and development, with a focus on customer experience and community engagement.
  • A comprehensive benefits package, including subsidized private health insurance and rewards programs.
  • A commitment to accessibility and inclusivity, with a focus on creating a workplace that values and supports all individuals.

About Medibank:

We're a leading health insurer in Australia, dedicated to delivering better health outcomes for our customers, patients, and community. Our purpose is to make a positive impact on health and wellbeing, and we're committed to creating a workplace that values diversity, equity, and inclusion.

Join Our Team:

We're passionate about creating a workplace that values and supports all individuals. If you're a customer-focused professional with a passion for community engagement, we encourage you to apply for this exciting opportunity.



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