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Sales and Customer Service Representative

2 months ago


Bendigo, Victoria, Australia Medibank Full time

About Medibank

At Medibank, we're dedicated to our purpose, "Better Health for Better Lives", for both our people and our customers. We believe that living and servicing customers locally enhances connection and trust, leading to richer conversations, more personalized support, and a stronger presence in local communities across Australia.

About the Role

We're seeking a Sales and Customer Service Representative to join our team in a full-time capacity. As a Local Community Liaison, you'll play a pivotal role in bringing Medibank products and services to your local community. You'll be responsible for delivering outstanding service to customers, providing support and guidance, and building strong relationships with the community.

Key Responsibilities

  • Provide exceptional customer service through various communication channels, including in-store, phone, and community outreach.
  • Build and maintain strong relationships with customers, understanding their needs and preferences.
  • Work collaboratively with the team to achieve sales and customer service goals.
  • Stay up-to-date with Medibank products and services, providing accurate information to customers.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and analytical skills.
  • Customer-focused and results-driven.
  • Ability to work independently and as part of a team.

What We Offer

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
  • The chance to make a real difference in the lives of our customers and the community.