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Sales and Customer Service Professional
2 months ago
Transforming Health Outcomes through Exceptional Service
At Medibank, we're driven by a clear purpose: to deliver better health outcomes for our customers, patients, and community. We're committed to fostering a culture of innovation, diversity, and inclusivity, where every individual can thrive.
About the Community Team:
Our Community Team is dedicated to creating a personalized experience for our customers, tailored to their unique needs and preferences. By leveraging our geographic presence and cross-functional teams, we're able to build stronger relationships with our customers and communities, resulting in longer-lasting and more sustainable connections.
About the Role:
We're seeking a highly skilled and motivated Local Community Consultant to join our team. As a key member of our Community Team, you'll play a pivotal role in bringing Medibank's products and services to your local community. You'll be responsible for delivering exceptional customer service, leveraging multiple communication channels, and working collaboratively with our teams to drive business growth and customer satisfaction.
Key Responsibilities:
- Provide personalized customer service, leveraging multiple communication channels to meet customer needs.
- Work collaboratively with our teams to drive business growth, customer satisfaction, and community engagement.
- Develop and maintain strong relationships with customers, community groups, and local stakeholders.
- Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and excellence in service delivery.
- Contribute to the development and implementation of community engagement strategies, initiatives, and programs.
What You'll Love About This Role:
- Opportunities for growth and development, with access to training, mentorship, and career pathways.
- A supportive and inclusive work environment, where diversity and innovation are valued.
- The chance to make a real impact on the health and wellbeing of our customers and community.
- A dynamic and fast-paced work environment, with opportunities to work on a range of projects and initiatives.
About You:
We're looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional service and making a positive impact on the community. If you're a team player with excellent communication and interpersonal skills, and a willingness to learn and adapt, we'd love to hear from you.
Medibank's Commitment to Inclusion and Diversity:
We're committed to creating an inclusive and diverse work environment, where every individual can thrive. We welcome applications from candidates with a disability and encourage you to contact us if you require any adjustments or alternate formats of key information at any stage of the recruitment process.
Benefits and Rewards:
We offer a range of great benefits, including subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more, click here.
Join Our Team:
We're excited to welcome talented individuals who share our passion for delivering exceptional service and making a positive impact on the community. If you're ready to take your career to the next level, we'd love to hear from you.
