Sales and Customer Service Representative

1 week ago


Bendigo, Victoria, Australia Medibank Private Limited Full time

About the Role:

We are seeking a highly skilled and motivated Sales and Customer Service Consultant to join our team at Medibank Private Limited. As a Sales and Customer Service Consultant, you will play a pivotal role in bringing Medibank products and services to your local community.

Key Responsibilities:

  • Provide exceptional customer service to local customers through various communication channels, including in-store, phone, and messaging.
  • Develop and maintain strong relationships with customers to understand their needs and preferences.
  • Work collaboratively with the community team to deliver a tailored and personalized experience to customers.
  • Identify and capitalize on opportunities to grow and retain customer base.
  • Stay up-to-date with product knowledge and services to provide accurate and informed advice to customers.

About You:

We are looking for a customer service extraordinaire who is passionate about delivering exceptional service to the local community. You will be a multitasking superstar with the ability to apply your knowledge across various channels, including virtual messaging, face-to-face, and phone-based systems.

Requirements:

  • Strong customer service skills and experience in a sales environment.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving skills and ability to think critically.
  • Ability to work independently and as part of a team.

What We Offer:

We offer a range of great benefits, including flexible working arrangements, access to skills development and career pathways, and a supportive environment that values your well-being and encourages new ideas.

Join Our Team:

At Medibank Private Limited, we pride ourselves on an inclusive and collaborative environment. We are committed to supporting better accessibility for our customers and our people. We encourage applications from candidates with a disability and welcome hearing from you if you require any adjustments or alternate formats of key information at any stage of the recruitment process.



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