Operational Supervisor

2 weeks ago


Melbourne, Victoria, Australia Spotlight Group Full time
About Us

Spotlight Group Holdings is a leading Australian retail brand with a global presence. We're committed to delivering exceptional customer experiences and fostering a culture of innovation and excellence.

As a key member of our team, you'll have the opportunity to contribute to our growth and success.

About the Role

We're seeking an experienced Operational Supervisor to join our Distribution Centre team. In this role, you'll be responsible for managing the day-to-day operations of the DC, ensuring seamless delivery of goods to our stores and customers.

Your key responsibilities will include:

  • Managing Dispatch and Receiving Operations: Oversee the efficient processing and handling of goods, ensuring timely and accurate delivery to our stores and customers.
  • Customer Service and Support: Provide exceptional customer service and support, resolving any issues or concerns in a timely and professional manner.
  • Team Leadership and Development: Lead and manage a team of up to 10 team members, providing coaching, mentoring, and training to ensure they have the skills and knowledge to excel in their roles.
About You

To be successful in this role, you'll need:

  • At least 3 years of experience in a Transport, Dispatch, Receiving, and/or DC environment.
  • Excellent interpersonal and communication skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
  • Strong leadership and management skills, with the ability to motivate and inspire a team to achieve exceptional results.
What We Offer

As a member of our team, you'll enjoy:

  • Career progression and development opportunities, with access to training and mentorship programs to help you grow and succeed.
  • A supportive and inclusive work environment, with a focus on teamwork, collaboration, and open communication.
  • Competitive compensation and benefits, including discounts, EAP, and more.

We're an equal opportunities employer and welcome applications from diverse candidates.


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