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Stockbroking Customer Advocate

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $80,000 - $110,000

Experience the rewards of a customer-centric role in our dynamic stockbroking environment.

We have exciting opportunities for passionate individuals who want to grow with us as we expand our customer service team.

The Role:

- Provide proactive, phone-based support to customers, ensuring their positive experience and acting as a brand ambassador.

- Respond to customer inquiries, provide product knowledge, and maintain key performance indicators (KPIs) and service level agreements (SLAs).

- Carry out customer verification, record accurate client information, and make ad-hoc payments.

Requirements:

- A minimum of 6-12 months' experience in a customer-facing role.

- Strong interest in the stockbroking market and a passion for pursuing a career in this space.

- Highly customer-focused individual with excellent written and verbal communication skills.

What We Offer:

- Competitive remuneration package

- Monthly bonus

- Flexible work environment

How to Grow with Us: