MS Engineer

7 days ago

Sydney, New South Wales, Australia Dimension data Full time
About the Role

We are seeking a highly skilled and motivated MS Engineer - Cloud and Security Specialist to join our team at Dimension Data. As a key member of our Managed Services team, you will be responsible for providing technical support and expertise to our clients, ensuring the smooth operation of their IT infrastructure and systems.

Key Responsibilities
  • Monitor and Maintain IT Infrastructure: You will be responsible for monitoring and maintaining our clients' IT infrastructure, including cloud and security systems, to ensure they are running smoothly and efficiently.
  • Identify and Resolve Technical Issues: You will identify and resolve technical issues and problems as they arise, working closely with our clients to understand their needs and provide effective solutions.
  • Provide Technical Support: You will provide technical support to our clients, including troubleshooting and resolving technical issues, and providing guidance and advice on IT-related matters.
  • Collaborate with Cross-Functional Teams: You will work closely with our cross-functional teams, including sales, marketing, and customer success, to ensure seamless delivery of services to our clients.
  • Stay Up-to-Date with Industry Developments: You will stay up-to-date with the latest industry developments and trends, including cloud and security technologies, to ensure you are providing the best possible support to our clients.
Requirements
  • Technical Expertise: You will have a strong technical background in cloud and security technologies, including experience with cloud platforms, security systems, and IT infrastructure.
  • Communication Skills: You will have excellent communication skills, both written and verbal, to effectively communicate with our clients and internal stakeholders.
  • Problem-Solving Skills: You will have strong problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions.
  • Collaboration Skills: You will have the ability to work collaboratively with cross-functional teams to achieve business objectives.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced MS Engineer - Cloud and Security Specialist looking for a new challenge, please apply today.

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