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MS Engineer

2 months ago

Sydney, New South Wales, Australia NTT Full time
About the Role

We are seeking a highly motivated and detail-oriented MS Engineer to join our team at NTT DATA. As a key member of our IT infrastructure team, you will be responsible for providing top-notch support to our clients, ensuring their IT systems remain operational and secure.

Key Responsibilities
  • Monitor and Maintain IT Infrastructure: You will be responsible for monitoring and maintaining our clients' IT infrastructure, identifying potential issues before they become major problems.
  • Troubleshoot and Resolve Incidents: You will troubleshoot and resolve technical incidents and problems, ensuring minimal downtime and maximum uptime for our clients.
  • Provide Excellent Client Support: You will provide exceptional client support, communicating effectively with clients to understand their needs and delivering solutions that meet their expectations.
  • Collaborate with Cross-Functional Teams: You will work closely with cross-functional teams, including security, network, and data center teams, to ensure seamless delivery of services.
  • Stay Up-to-Date with Industry Trends: You will stay current with the latest industry trends, technologies, and best practices, applying this knowledge to improve our services and processes.
Requirements
  • Education: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
  • Experience: Entry-level experience with troubleshooting and providing support in security, network, data center, systems, and storage administration and monitoring services within a medium to large ICT organization
  • Certifications: Relevant certifications include CCNA, Microsoft Certified, Azure Administrator Associate, AWS Certified, Solutions Architect Associate, Veeam Certified Engineer, VMware certified Professional: Data Centre Virtualization, Zerto, pure, vxrail, Google Cloud Platform (gcp), Oracle Cloud Infrastructure (oci)
About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.