MS Engineer

7 days ago

Sydney, New South Wales, Australia NTT Full time
About the Role

We are seeking a highly motivated and detail-oriented MS Engineer to join our team at NTT DATA. As a key member of our IT infrastructure team, you will be responsible for providing top-notch support to our clients, ensuring their IT systems remain operational and secure.

Key Responsibilities
  • Monitor and Maintain IT Infrastructure: You will be responsible for monitoring and maintaining our clients' IT infrastructure, identifying potential issues before they become major problems.
  • Troubleshoot and Resolve Incidents: You will troubleshoot and resolve technical incidents and problems, ensuring minimal downtime and maximum uptime for our clients.
  • Provide Excellent Client Support: You will provide exceptional client support, communicating effectively with clients to understand their needs and delivering solutions that meet their expectations.
  • Collaborate with Cross-Functional Teams: You will work closely with cross-functional teams, including security, network, and data center teams, to ensure seamless delivery of services.
  • Stay Up-to-Date with Industry Trends: You will stay current with the latest industry trends, technologies, and best practices, applying this knowledge to improve our services and processes.
Requirements
  • Education: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
  • Experience: Entry-level experience with troubleshooting and providing support in security, network, data center, systems, and storage administration and monitoring services within a medium to large ICT organization
  • Certifications: Relevant certifications include CCNA, Microsoft Certified, Azure Administrator Associate, AWS Certified, Solutions Architect Associate, Veeam Certified Engineer, VMware certified Professional: Data Centre Virtualization, Zerto, pure, vxrail, Google Cloud Platform (gcp), Oracle Cloud Infrastructure (oci)
About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.

We are a Global Top Employer, with diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity.

We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

We are proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

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