Event Operations Coordinator

2 weeks ago

Canberra, ACT, Australia beBeeEvent Full time

Job Title: Event Operations Coordinator

Job Summary:

  • Provide operational support in planning and executing large-scale events, ensuring seamless service delivery.
  • Collaborate with various departments to ensure effective day-to-day operations across banquet floors, facilities, and stores, adhering to safety and operational standards (Fire Life Safety, HACCP, OHS&W, Security).
  • Manage IHG systems and programs, including MICROS, ESCAP, E-tivity, Purchase Plus, and Delphi.
  • Coordinate car park management at the National Convention Centre Canberra.
  • Maintain high standards of presentation for function spaces, public areas, and back-of-house areas.
  • Work collaboratively with departments such as Kitchen, Stores, Facilities, Engineering, Finance, Sales & Marketing, and Events to ensure smooth event execution.
  • Recruit, onboard, and train the Event Services team.
  • Communicate safety information to team members, promoting a safe work environment.

About You:

  • Prior leadership or supervisory experience in large-scale events or food & beverage operations is desired.
  • Strong knowledge of operational and safety compliance, including HACCP, WHS, and Fire Life Safety.
  • Working knowledge of IHG systems and event booking software (MICROS, Delphi, ESCAP, E-tivity, Purchase Plus).
  • Excellent communication and teamwork skills, with the ability to liaise across multiple departments.
  • A guest-focused mindset with a passion for service and event delivery.
  • Strong organizational skills and the ability to multitask in a fast-paced environment.

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