Business Process Improvement Specialist

1 month ago


Brisbane, Queensland, Australia Crofti Pty Full time
Business Process Improvement Consultant

Crofti Pty is seeking a highly motivated and experienced Business Process Improvement (BPI) Consultant to join our team.

About the Role

The successful candidate will be responsible for delivering BPI projects, working closely with clients to identify inefficiencies, recommend improvements, and implement solutions that drive operational excellence.

Key Responsibilities
  • Client Engagement: Engage with clients to understand their business processes, challenges, and objectives.
  • Process Analysis: Conduct thorough analysis of current business processes, identify areas for improvement, and assess potential impacts.
  • Data Collection: Gather and analyse data to support process improvement initiatives, including interviews with staff and stakeholders.
  • System Research: Conduct research on existing systems and technologies to identify the best solutions for clients' needs.
  • Implementation Plans: Develop detailed implementation plans for process improvements, outlining the steps, timelines, and resources required.
  • Financial Analysis: Perform financial analysis to evaluate the cost-benefit and ROI of proposed process improvements.
  • Project Management: Manage BPI projects from inception to completion, ensuring timely delivery, within scope, and on budget.
Qualifications
  • Proven experience in business process improvement, management consulting, or related roles.
  • Strong analytical skills with the ability to interpret data and make data-driven recommendations.
  • Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
  • Proficiency in process mapping and analysis tools.
  • Project management skills with a track record of successfully delivering projects on time and within budget.
  • Knowledge of AI and automation technologies.
Why Crofti Pty?

Opportunity to work with a dynamic and innovative team.

Involvement in high-impact projects that drive real business transformation.

Professional development and career growth opportunities.

Competitive salary and benefits package.



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