ICT Infrastructure Technician

1 week ago

Sydney, New South Wales, Australia beBeeSpecialist Full time $81,000

Job Title: ICT Support Specialist

We are seeking an ICT Support Specialist to join our team in Sydney. This role will be instrumental in maintaining and enhancing our IT infrastructure, ensuring seamless support for our business operations.

Key Responsibilities:

  • Provide technical support for IT systems, hardware, and software across multiple departments.
  • Install, configure, and maintain IT equipment including workstations, servers, printers, and mobile devices.
  • Respond to internal IT support requests in a timely and efficient manner.
  • Implement and manage security protocols to ensure data protection and compliance with industry standards.
  • Assist with system upgrades, patches, and software rollouts to enhance operational efficiency.
  • Support ERP and database systems to ensure business continuity.
  • Coordinate with external vendors and service providers for IT-related projects and troubleshooting.

Requirements:

  • Diploma or higher qualification in Information Technology, Computer Science, or a related field.
  • Minimum two years of experience in an IT support or technical role.
  • Strong understanding of networking protocols, operating systems, and hardware components.
  • Experience with IT security practices, including antivirus, firewalls, and data encryption.
  • Familiarity with enterprise software solutions, including ERP and database systems.
  • Strong troubleshooting and problem-solving abilities with a proactive approach.
  • Excellent communication skills and ability to support non-technical staff with IT-related issues.

Why Choose Us?

  • Stable full-time position with career development opportunities.
  • Work in a fast-paced environment with a dynamic team.
  • Be part of a company committed to continuous growth and innovation.
  • Competitive salary package.
  • Supportive leadership and an inclusive workplace culture.

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