
Customer Service and Debt Management Professional
1 week ago
We are seeking an experienced and proactive Accounts Receivable Specialist to manage our Out of Home business with exceptional customer service skills.
As a key member of our team, you will be responsible for negotiations, aged debt collections, and managing overdue customers. You will need to have the ability to problem solve creatively and work autonomously with support provided when needed.
- Manage debt for our sales channels on a national level, focusing on following up on and receiving payments to overdue invoices.
- Liaise with customers via email or phone in a timely and accurate manner.
- Collaborate with customers to resolve issues and reconcile payment discrepancies.
- Identify disputes with customers and escalate to relevant stakeholders.
- Build relationships with internal and external stakeholders using excellent customer service skills.
- You are a proactive Accounts Receivable professional with at least 2 years continuous experience dealing with large volumes of overdue customers.
- High level of attention to detail and analytical skills.
- Experience with SAP and intermediate MS Excel knowledge.
- Excellent written and verbal communication skills, with experience in negotiations.
- Proven stakeholder management skills.
- Support, training, and an extensive onboarding program.
- Hybrid working arrangements with flexible working hours.
- Two days of special leave per year for personal events.
- Cafeteria and free staff orders quarterly.
If you are a motivated and results-driven individual looking for a new challenge, please apply now.
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