Debt Recovery Professional

1 day ago

Sydney, New South Wales, Australia beBeeCollections Full time $100,000 - $125,000

Collections Specialists play a pivotal role in delivering cash flow, reducing bad debts, and aligning with business goals.

We are seeking an experienced professional to join our team as a Collections Specialist. In this role, you will work within an assigned portfolio, maintaining the quality of actions on accounts in line with policies and procedures, industry codes of conduct, legislation, and other relevant laws.

Your key responsibilities will include:

  • Maximising collections and recovery strategies within an assigned portfolio.
  • Identifying and managing sensitive and challenging issues on customers' accounts diligently and effectively to ensure a positive outcome.
  • Negotiating complex disputes with customers to ensure best outcomes while mitigating exposure.
  • Contributing to team cohesiveness and positive culture.

You will bring to this role:

  • Experience in a fast-paced Collections and Recoveries environment.
  • Demonstrated background in successful debt collection, mercantile, and legal recoveries across a range of debt profiles.
  • Team player with demonstrated empathy, negotiation skills, and decision-making abilities.
  • Ability to prioritise and manage multiple accounts and tasks simultaneously.
  • Excellent written and verbal communication skills.

In return, you can expect:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • The opportunity to work with a talented team of professionals.

We are committed to creating an inclusive workplace where every person feels valued and empowered to succeed.

As a Collections Specialist, you will be instrumental in driving business results and making a real difference in the lives of our customers.

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