Debt Recovery Professional

6 days ago

Sydney, New South Wales, Australia beBeeCreditSpecialist Full time $90,000 - $120,000
Business Credit Specialist Role

We are seeking an experienced Business Credit Specialist to join our team. The ideal candidate will possess excellent customer service skills, strong analytical and problem-solving abilities, and the ability to work effectively in a fast-paced environment.

This role is responsible for managing debtor collections, providing professional credit control expertise, and leadership to all credit collection decisions. You will also be responsible for adding value to credit control decision-making across the business.

  • Main Responsibilities:
  • Collecting debtor balances according to agreed payment terms, company credit policies, and individual targets.
  • Supporting Doubtful Debt and Bad debt provisioning ensuring accuracy of information.
  • Liaising with project managers, admin staff, managers, and clients to respond and resolve queries and disputes on invoices.
  • Developing and maintaining trusted relationships with clients, internal and external stakeholders, suppliers, and vendors to enhance engagement and service levels.
  • Managing inbound & outbound client calls.
  • Monitoring outstanding debts, maintaining accurate ledgers, and implementing effective timely collection strategies to optimise working capital.
  • Implementing and managing invoicing procedures and systems, credit notes, and error management.
  • Ensuring credit management processes comply with corporate governance, audit standards, and relevant financial regulations.

About You

The ideal candidate will possess the following qualifications and skills:

  • Completion of Diploma/Bachelor of Business/Accounting/Finance or equivalent work experience.
  • Strong customer service skills, with experience assisting and responding to customers over the phone.
  • Experience in preparing regular aged debt reports, assisting with cash flow forecast, and highlighting risks relating to debtors' outstanding.
  • Ability to work closely with project managers, legal team, address client disputes, and protect revenue stream.
  • Excel skills and exposure to ERP systems.

Please note: You must have Australian work rights to apply for this position.

Key Benefits:

  • Opportunity to work with a leading consulting and engineering firm.
  • Chance to develop your skills and expertise in credit management.
  • A supportive and dynamic work environment.

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