Customer Service Advocate

2 weeks ago


Gold Coast, Queensland, Australia beBeeSupport Full time $55,000 - $75,000
Job Overview

We are seeking highly motivated individuals to fill a Customer Service Advocate position in our dynamic call centre located on the Gold Coast.

This role offers an exceptional opportunity for those who thrive in fast-paced environments and want to be part of a culture that values fun, respect, integrity, innovation, and transparency.

As a Customer Service Advocate, you will play a pivotal role in supporting families and carers by responding to inbound calls.

Your responsibilities will include providing information, discussing available options, and advising on services that promote independent living at home, along with short-term and long-term care solutions.

Main Responsibilities
  • Delivering exceptional customer service
  • Responding to inbound calls and addressing customer inquiries
  • Discussing available options and advising on services that support independent living
  • Working effectively in a high-pressure environment
Essential Skills
  • Superior customer service skills
  • Proficiency in PC literacy and software navigation
  • Adaptability in a fast-paced environment
  • Strong multitasking skills
  • Clear verbal and written communication
  • A desire to learn and grow
Culture & Perks
  • A supportive and inclusive work culture
  • Unlimited access to a trusted mental health and well-being platform
  • Opportunities for career progression and professional development


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