Customer Service Representative

14 hours ago


Gold Coast, Queensland, Australia beBeeCustomerService Full time
Customer Service Role

We are looking for a dedicated and enthusiastic individual to join our team as a Customer Service Advisor. In this role, you will be responsible for providing exceptional customer service and support to our valued clients.

Job Responsibilities:

  • Answering inbound customer inquiries via phone, email, or chat
  • Providing timely and accurate responses to customer queries
  • Resolving customer complaints and issues in a professional and courteous manner
  • Upselling and cross-selling products and services to customers
  • Maintaining accurate records of customer interactions and feedback

Requirements:

  • Degree in any field or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and proficiency in MS Office
  • Availability to work flexible hours including evenings and weekends

Benefits:

  • Competitive hourly rate with opportunities for overtime pay
  • Ongoing training and development programs to enhance your skills and knowledge
  • A supportive and dynamic work environment
  • A variety of employee benefits including health insurance, paid time off, and retirement savings plan

About Us:

We are a leading provider of customer service solutions, committed to delivering exceptional experiences to our clients and their customers. Our team is passionate about making a positive impact and contributing to the growth and success of our organization.



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