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Financial Services Relationship Manager
1 month ago
We're seeking a talented Financial Services Relationship Manager to join our team at Bendigo and Adelaide Bank. As a key member of our customer support team, you will play a crucial role in managing delinquent loans, credit cards, business, and savings accounts.
This is an excellent opportunity for individuals with a passion for delivering great customer outcomes to grow their career in risk management. With a focus on providing effective, proactive, and low-cost solutions, you will work closely with customers experiencing financial difficulties to make appropriate arrangements that assist them in managing their obligations.
As a Financial Services Relationship Manager, you will have the opportunity to develop your customer interaction skills in a friendly and outcome-driven team environment. Our comprehensive training program will equip you with the necessary skills and knowledge to excel in this role.
You'll be comfortable talking to people in a wide range of situations, using your strong negotiation and listening skills to guide customers to the most appropriate outcome. Previous collections experience is advantageous but not essential, however, demonstrated experience in a customer service-based role is a must-have.
This role is ideal for individuals who are passionate about working in a dynamic and challenging environment. You will have the opportunity to work with targets and key performance indicators, as well as have access to a range of benefits, including flexible work options, health and wellbeing support, and opportunities for professional development.
Bendigo and Adelaide Bank offers a unique opportunity to further develop your skills and expertise in a supportive and inclusive work environment. If you are excited about this opportunity, please submit your CV and application online.
A position description is enclosed. We actively encourage applications from those who bring diversity of thought to our business.
