
Regional Retail Operations Director
7 days ago
This challenging retail leadership position requires strong business acumen and sales expertise to oversee a portfolio of stores in the NSW/ACT Region.
The successful candidate will be responsible for driving sales growth, implementing effective customer service strategies, and developing business plans to meet performance targets.
- Key Responsibilities
The Retail Area Manager will:
Drive Sales Growth
• Develop and implement sales initiatives to drive revenue growth
Implement Effective Customer Service Strategies
• Create and execute customer-centric service models to enhance customer satisfaction
Develop Business Plans
• Collaborate with senior management to develop and deliver business plans that meet performance targets
- Leadership and Team Management
The Retail Area Manager will lead a team of Store Managers, providing guidance, coaching, and mentorship to ensure they have the necessary skills and knowledge to excel in their roles.
The role also involves:
Market Administration
• Drive local community engagement, media and marketing activities
Operational Excellence
• Monitor compliance against central operating standards and processes
- Requirements
To succeed in this role, you will need:
Extensive Leadership Experience
• Proven track record of leading high-performing teams
Strong Stakeholder Engagement Skills
• Ability to build and maintain effective relationships with stakeholders
Business Acumen and Planning Skills
• Strong business planning and partnering skills to drive sales growth and profitability
Mature Resilience and Self-Awareness
• Ability to remain calm under pressure and make informed decisions
- What We Offer
We offer a dynamic work environment, opportunities for professional growth and development, and a competitive remuneration package.
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