Hotel Operations Manager
3 weeks ago
We are seeking a motivated professional with a passion for service to join our dedicated Front Office Team as an Assistant Manager at Mantra Pandanas.
Key Responsibilities:
- Oversee the daily operations of the property
- Handle guest complaints efficiently
- Supervise and monitor Team Members with leadership ability
- Provide a high level of customer service
- Assist in the preparation of rosters and use Excel
Requirements:
A vibrant personality to engage with guests
We are looking for someone with:
- A high level of personal presentation as an ambassador for the hotel
- Flexibility to work shifts including early mornings, evenings and weekends
- Proven leadership experience within a hotel environment
- Knowledge of Sihot PMS advantageous
- Previous experience in a Front Office hospitality role
We look forward to welcoming our next team member
Mantra Pandanas is an award-winning hotel that commands a beautiful and unique location in the Top End.
Featuring spacious rooms with harbour views, a stylish restaurant, and a resort pool, this hotel continues to be popular with both leisure and corporate guests.
As our next Assistant Manager, you will be a key part of our dedicated Front Office Team.
Mantra Pandanas is committed to delivering exceptional customer service and a genuine personable experience.
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