Digital Experience Leader

4 days ago

Sydney, New South Wales, Australia beBeeRole Full time

Senior Product Manager Role

Lead the way in delivering customer-centric digital products and experiences that drive business success.

This is an exciting opportunity to join our collaborative team of product managers, engineers, and designers who are passionate about creating innovative solutions that meet the evolving needs of our customers.

About the Job

As a senior product manager, you will be responsible for defining and delivering product visions and strategies that align with our business goals. You will work closely with cross-functional teams to develop and implement data-driven customer experiences that meet the evolving needs of our customers.

  • Define and deliver product visions and strategies that align with our business goals.
  • Work closely with cross-functional teams to develop and implement data-driven customer experiences.
  • Conduct customer research and synthesize insights into actionable next steps.
  • Analyse data, outline success metrics and measure success across products.
  • Create and continuously prioritise a roadmap and backlog incl. user story writing.
  • Facilitate effective communication and decision-making even with imperfect information.
  • Work to proactively unify customers' experience across the product offering by engaging with other product teams.

Requirements

To be successful in this role, you will need:

  • Product Management experience in a lean environment - you have successfully shipped digital products with a great customer experience.
  • Experience leading from within a product team - you engage and collaborate with diverse internal and external stakeholders to achieve shared understanding.
  • Ability to break down complex problems into actionable steps - you will think big and work small.
  • You have been responsible for and contributed to more than just product development.

Benefits

Joining our team offers many benefits including:

  • A collaborative and dynamic work environment.
  • Opportunities for professional growth and development.
  • A competitive salary package.
  • Flexible working arrangements.

What We Offer

At NSW Government Department of Customer Service, we offer a range of benefits that reflect our commitment to supporting the health and wellbeing of our employees. These include:

  • Access to flexible working arrangements.
  • Employee assistance programs.
  • Recognition and reward programs.
  • Professional development opportunities.

Working with Us

We strive to create a workplace culture that values diversity, inclusion and respect. If you share these values and are looking for a challenging and rewarding career opportunity, please submit your application.

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