Digital Experience Leader

1 day ago

Sydney, New South Wales, Australia beBeeCustomer Full time $140,000 - $180,000
Job Title: Senior Manager, ANZ Solution Consulting

 

Job Summary:

We are seeking a highly experienced senior manager to lead our solution consulting team in Sydney. As a key member of our digital experience organization, you will coach, inspire and enable your team to deliver customer-centric value-led engagements that drive digital transformation across Adobe's digital experience solutions.

 

About the Role:

As senior manager, solution consulting – digital experience, you will play a critical role in shaping go-to-market strategies, optimising team performance and acting as the bridge between technical excellence and commercial impact.

 

Key Responsibilities:
  • Team Leadership & Development:
    • Recruit, mentor and develop a high-performing team of solution consultants.
    • Build individual development plans, provide regular feedback and foster a culture of learning and innovation.
    • Set clear performance expectations and coach team members on best practices in value-based selling and technical storytelling.
  • Sales Partnership & Customer Engagement:
    • Act as a strategic partner to commercial sales leaders to align solution consulting resourcing, strategy and priorities to business outcomes.
    • Ensure effective engagement in sales cycles, particularly in high-value opportunities, to articulate Adobe's value proposition and technical differentiation.
    • Act as an escalation point for complex deals and critical customer conversations.
  • Operational Excellence:
    • Drive consistent adoption of value selling, demo2win and consultative discovery frameworks across all engagements.
    • Oversee and manage team capacity planning, resource allocation and forecasting to ensure optimal coverage and team efficiency.
    • Lead internal reporting and analytics on solution consulting performance, identifying areas for improvement.
  • Cross-Functional Collaboration:
    • Represent the solution consulting function in cross-functional discussions with product, marketing, customer success and engineering teams.
    • Contribute feedback from the field to influence product development and go-to-market strategies.
  • Customer Advocacy & Innovation:
    • Foster a customer-first mindset by encouraging innovation and fresh thinking in how the team engages, demos and supports customer needs.
    • Ensure Adobe remains a trusted advisor by staying ahead of industry trends and competitive technologies.

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