Sydney Customer Service Representative Opportunity

7 days ago

Sydney, New South Wales, Australia beBeeCustomerSupport Full time $78,000 - $99,000

Job Opportunity

We are seeking a Customer Service Representative to join our team in Sydney. This role will involve managing customer inquiries and dispatching service requests to technicians.

Key Responsibilities:

  • Manage incoming calls from clients and dispatch service requests accordingly.
  • Monitor and coordinate service calls for elevators, escalators, and travelators.
  • Collaborate with Field Management to expedite service calls or respond to emergencies.

Requirements:

  • Excellent customer service skills and effective communication.
  • Experience in emergency response procedures is desirable.
  • Self-motivation and ability to work independently.
  • Attention to detail and results-driven approach.
  • Ability to thrive in a fast-paced call center environment.

About Us

As a leading elevator and escalator manufacturing company, we prioritize Safety, Ethics, and Quality in all our endeavors. We have a diverse global team and a legacy of innovation that continues to drive our growth.

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