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Customer Service Representative

2 months ago

Cairns City, Queensland, Australia Telstra Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant in Cairns. As a key member of our retail team, you will be responsible for delivering exceptional customer service and sales experiences that exceed our customers' expectations.

Key Responsibilities:

  • Provide personalized customer service and support to customers in-store
  • Develop and maintain a deep understanding of our products and services to effectively communicate their value to customers
  • Meet and exceed sales targets and key performance indicators (KPIs)
  • Collaborate with colleagues to achieve team goals and objectives
  • Participate in ongoing training and development to enhance skills and knowledge

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Access to exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers

About You:

  • You have a passion for delivering exceptional customer service and sales experiences
  • You are a strong communicator with excellent interpersonal skills
  • You are able to work effectively in a fast-paced, dynamic environment
  • You are committed to ongoing learning and development
  • You have experience in a customer-facing role

How to Apply:

Submit your application through our website, including your resume and a cover letter outlining your experience and qualifications. Our next step is an assessment supported by our partner, HireVue. We look forward to hearing from you