IT Support Specialist

4 days ago

Adelaide, South Australia Axiom Technologies Full time

Axiom Technologies is a leading provider of Managed IT solutions to medium to large-scale enterprises globally. Our company has a strong reputation for delivering high-quality IT services to our clients.

We are seeking a skilled IT Support Specialist to join our team. This role will provide onsite and on-call assistance to end-users within our organization's desktop computing environment, ensuring optimal service delivery.

Key Responsibilities:

  • User Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • System Maintenance: Perform regular maintenance tasks to ensure the smooth operation of IT systems, including monitoring system performance, applying software updates and patches, and performing system backups and recovery.
  • Network Management: Manage and maintain the organization's network infrastructure, including monitoring network performance and security, and troubleshooting connectivity and network issues.
  • Software Management: Manage the installation, configuration, and maintenance of software applications, including SAP B1 and Obela EDI system.
  • Security Management: Ensure the security of IT systems and data, including implementing security measures and protocols, monitoring security breaches, and responding to incidents.
  • Training and Documentation: Provide training and create documentation for users, including conducting training sessions, creating user manuals, and maintaining knowledge bases.
  • Operational Technology: Manage and maintain the organization's network infrastructure, including site security and CCTV systems, OFS servers, QA systems, and Scada remote control laptops.

Core Technical Skills:

  • Support standard Windows endpoint support.
  • Support the manufacturing environment, including printers, IoT devices, and other equipment.
  • Advanced printer and peripheral device troubleshooting.
  • Providing remote technical support to users of desktop and laptop, printer, and other equipment.
  • Configuring and troubleshooting problems related to operating systems, office applications, and other software.
  • Handling VIP and escalation calls.
  • Interacting with senior users to understand their requirements.
  • Performing direct hands-on problem resolution and escalation management for end-users.

Desired Skills and Requirements:

  • Understanding of ITIL processes and methodologies.
  • Experience with ticketing tools, such as SNOW.
  • Excellent communication and interpersonal skills.
  • Advanced troubleshooting and adaptability and flexibility.
  • Good experience with Microsoft products and database, MAC OS, IOS, and networking knowledge.
  • Knowledge of Incident, Problem, Change Management.

  • IT Support Specialist

    1 week ago

    Adelaide, South Australia Zone IT Solutions Full time

    We are seeking a highly skilled IT Support Specialist to join our team at Zone IT Solutions. As a key member of our IT team, you will play a critical role in ensuring the smooth operation of all IT-related activities within our organization.Key Responsibilities:Provide technical support and maintenance for our IT systems and infrastructure, including...

  • Project Support Specialist

    3 days ago

    Adelaide, South Australia Zone IT Solutions Full time

    We are seeking a highly skilled and organized Project Support Specialist to join our team at Zone IT Solutions. As a Project Support Specialist, you will play a critical role in assisting our project managers in the planning, coordination, and execution of projects.Key Responsibilities:Provide administrative support to project managers in the planning,...

  • Project Support Specialist

    1 week ago

    Adelaide, South Australia Zone IT Solutions Full time

    We are seeking a highly skilled and organized Project Support Specialist to join our team at Zone IT Solutions. As a Project Support Specialist, you will play a critical role in assisting our project managers in the planning, coordination, and execution of projects.Key Responsibilities:Provide administrative support to project managers in the planning,...

  • Project Support Specialist

    3 days ago

    Adelaide, South Australia Zone IT Solutions Full time

    We are seeking a highly skilled Project Support Specialist to join our team at Zone IT Solutions. As a Project Support Specialist, you will play a critical role in assisting our project managers in the planning, coordination, and execution of projects.Key Responsibilities:Provide administrative support to project managers in the planning, coordination, and...

  • IT Support Specialist

    5 days ago

    Adelaide, South Australia First Focus IT Pty Full time

    About the RoleWe are seeking an exceptional IT professional to join our team as a Service Desk Specialist. As a key member of our support team, you will be responsible for providing remote service desk support to our clients, troubleshooting technical issues, and delivering exceptional customer service.Key ResponsibilitiesProvide remote service desk support...

  • Infrastructure Solutions Specialist

    1 week ago

    Adelaide, South Australia Latitude IT Full time

    Job DescriptionWe are seeking a highly skilled Infrastructure Solutions Specialist to join our team at Latitude IT. As an Infrastructure Solutions Specialist, you will be responsible for designing and implementing on-premises infrastructure solutions for our clients.Key Responsibilities:Infrastructure Design: Design and implement on-premises infrastructure...

  • Cloud Infrastructure Specialist

    7 days ago

    Adelaide, South Australia Latitude IT Full time

    About the RoleWe are seeking a highly skilled Cloud Infrastructure Specialist to join our team at Latitude IT. As a Cloud Infrastructure Specialist, you will be responsible for designing and implementing on-premises infrastructure solutions based on client requirements and industry best practices.Key ResponsibilitiesInfrastructure Design: Design and...

  • Infrastructure Solutions Specialist

    4 days ago

    Adelaide, South Australia Latitude IT Full time

    About the RoleWe are seeking a highly skilled Infrastructure Solutions Specialist to join our team at Latitude IT. As an Infrastructure Solutions Specialist, you will be responsible for designing and implementing on-premises infrastructure solutions for our clients.Key ResponsibilitiesInfrastructure Design: Design and implement on-premises infrastructure...

  • IT Support Specialist

    3 days ago

    Adelaide, South Australia Zone IT Solutions Full time

    We are seeking a highly skilled IT Administrator to join our team at Zone IT Solutions. As a key member of our IT team, you will play a critical role in ensuring the smooth operation of all IT-related activities within the company.Key Responsibilities:Provide technical support and maintenance for all IT systems and infrastructure, including hardware,...

  • Cloud Infrastructure Specialist

    1 week ago

    Adelaide, South Australia Latitude IT Full time

    Collaborative and Supportive Work EnvironmentWe are a dynamic and values-driven organization that prioritizes teamwork and open communication. Our office is equipped with great coffee, fresh fruit, and a comfortable atmosphere that promotes productivity and well-being.Benefits of Working with UsFlexible work arrangements to balance work and personal...

  • IT Recruitment Specialist

    3 days ago

    Adelaide, South Australia Zone IT Solutions Full time

    About the RoleWe are seeking a highly motivated and experienced IT Recruitment Specialist to join our team at Zone IT Solutions. As a key member of our recruitment team, you will be responsible for identifying, attracting, and engaging top IT talent across various locations in Australia.Key ResponsibilitiesDevelop and execute recruitment strategies to meet...

  • IT Support Specialist

    1 week ago

    Adelaide, South Australia First Focus Full time

    About First FocusFirst Focus is a leading Managed Service Provider (MSP) in Australia, known for its exceptional service delivery and commitment to excellence. With a strong focus on innovation and customer satisfaction, we have established ourselves as a trusted partner for businesses seeking reliable and efficient IT solutions.Job SummaryWe are seeking an...

  • SEND Support Specialist

    18 hours ago

    Adelaide, South Australia Social Personnel Full time

    ## Job Summary We are seeking a skilled SEND Support Specialist to join our team at Social Personnel. As a SEND Support Specialist, you will play a vital role in providing comprehensive support to children, young people, education settings, and professionals regarding SEND support, EHC Needs Assessment process, and Annual Review Process. ## Key...

  • IT Support Specialist

    1 week ago

    Adelaide, South Australia Workforce Australia for Individuals Full time

    About Workforce Australia for IndividualsWe are a leading national insurance firm operating across all Australian jurisdictions from our offices in various locations.Our ValuesWe believe in partnering with sophisticated clients, delivering on our promises, and striving to support our employees to meet their work, family, and wellbeing needs.What We OfferWe...

  • Administrative Support Specialist

    4 days ago

    Adelaide, South Australia SA Health Full time

    About the OpportunityWe are seeking a highly skilled and experienced Administrative Support Specialist to join our team in the Division of Paediatric Medicine as a Casual Ward Clerk. This is an exciting opportunity to provide administrative and reception support services to the Ward, working closely with our team to deliver high-quality patient care.Key...

  • Administrative Support Specialist

    3 days ago

    Adelaide, South Australia Women's and Children's Health Network Full time

    About the OpportunityWe are seeking an experienced Administrative Support Specialist to join our team at the Women's and Children's Health Network. As an Administrative Support Specialist, you will be responsible for providing high-quality administrative support to our team, ensuring the smooth operation of our office and providing excellent customer service...

  • Sales Support Specialist

    1 week ago

    Adelaide, South Australia Humm Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Support Specialist to join our Seller Success Team at Humm Group.As a Sales Support Specialist, you will play a critical role in providing exceptional support to our merchant partners and sales team, while also collaborating closely with other departments across the business.Key...

  • Administrative Support Specialist

    1 week ago

    Adelaide, South Australia Women's and Children's Health Network Full time

    About the RoleThe Women's and Children's Health Network is seeking an experienced Administrative Support Specialist to join our team as an Administration Officer. This role will provide administrative support and quality customer service to a range of clients for the Child and Family Health Service offices located at various locations state-wide.Key...

  • Administrative Support Specialist

    2 days ago

    Adelaide, South Australia Women's and Children's Health Network Full time

    About the RoleThe Women's and Children's Health Network is seeking an experienced Administrative Support Specialist to join our team as an Administration Officer. This role will provide administrative support and quality customer service to a range of clients for the Child and Family Health Service offices located at various locations state-wide.Key...

  • IT Support Specialist

    3 days ago

    Adelaide, South Australia Gilchrist Connell Full time

    About Gilchrist ConnellGilchrist Connell is a leading national insurance firm operating across all Australian jurisdictions from its five offices in various locations. In recognition of our excellence in the insurance sector, we have received prestigious awards and recognitions, including being named the 2023 Insurance Specialist Firm of the Year. We strive...