Service Excellence Professional

2 days ago


Melbourne, Victoria, Australia Food and Wine Full time

We're looking for a Service Excellence Professional to join our team at Food and Wine. As a Customer Service Officer, you'll play a vital role in delivering exceptional customer experiences that exceed our customers' expectations.

Your key responsibilities will include:

  1. Building Relationships: Foster strong relationships with our customers to understand their financial goals and provide personalized solutions.
  2. Providing Expertise: Stay up-to-date with our products and services to ensure you can offer the best possible advice to our customers.
  3. Resolving Issues: Effectively resolve customer complaints and concerns in a timely and professional manner.
  4. Continuing Learning: Participate in ongoing training and development to enhance your knowledge and skills.

You'll be part of a dynamic team that's passionate about making a difference in our customers' lives. If you're a motivated and customer-focused individual who is eager to take on new challenges, we'd love to hear from you



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