Service Excellence Director
5 days ago
We are looking for a Digital Transformation Expert to join our team. As a key member of our Digital Transformation practice, you will be responsible for leading large-scale service, sales and marketing transformations for our clients. Your expertise in transforming service, sales and marketing operations will empower organizations to achieve sustainable growth, operational efficiencies and exceptional customer experiences.
The ideal candidate will have deep expertise in leading CX transformations, designing and implementing seamless integration between contact centres and digital channels, leveraging customer platforms, and driving business development. You will also lead multidisciplinary teams and manage complex, cross-functional transformation projects.
A strong track record of leadership experience, technical acumen, and commercial focus will be essential for this role. If you thrive on delivering strategies that drive measurable outcomes and have a passion for innovation, collaboration, and excellence, we want to hear from you.
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Technology Excellence Director
1 week ago
Melbourne, Victoria, Australia ClearCompany Full timeWe are looking for a highly skilled IT professional to join our team as **Technology Excellence Director**.In this role, you will be responsible for driving technological innovation and excellence across the organization.Key responsibilities include:Developing and implementing IT service management strategies.Managing IT service delivery teams.Coordinating...
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Director of Corporate Excellence
4 days ago
Melbourne, Victoria, Australia Uniting AgeWell Full timeWe are searching for a distinguished Board Director to join our leadership team and contribute to the strategic direction of our organisation. As a key member of our board, you will leverage your expertise in Clinical Governance, governance, property development, or infrastructure to drive growth and success.The ideal candidate will possess a strong...
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Operational Excellence Director
7 days ago
Melbourne, Victoria, Australia Telecommunications Industry Ombudsman Full timeAbout the RoleWe are seeking a skilled professional to join our Operational Excellence team as Operational Excellence Director. In this role, you will be responsible for managing the end-to-end complaint handling process, ensuring effective resource allocation and stakeholder engagement.You will report to the Executive General Manager of Operational...
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Engineering Excellence Director
6 days ago
Melbourne, Victoria, Australia Cognizant Full timeCognizant is a world-leading professional services company that helps clients modernize technology, reimagine processes, and transform experiences for the digital era. We're seeking an experienced Engineering Excellence Director to lead the development and operation of multiple technology applications within a specific domain.Main Responsibilities:Develop...
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Director of Financial Excellence
2 days ago
Melbourne, Victoria, Australia RMIT University Full timeCompany Overview:RMIT University is a world-renowned institution dedicated to providing high-quality education and research opportunities. As a Director, Financial Planning & Analysis, you will be part of a dynamic team that drives financial strategy and supports the university's mission.Job Description:We are seeking a highly experienced senior finance...
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Director of Performance Excellence
15 hours ago
Melbourne, Victoria, Australia Transurban Full timeAbout the OpportunityWe are looking for a Director of Performance Excellence to join our team and drive a culture of excellence across our organization.In this role, you will be responsible for delivering and improving on-road customer experience, managing key stakeholders and relationships, and driving a performance uplift for our customers.This is an...
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Melbourne, Victoria, Australia Telecommunications Industry Ombudsman Full timeAt the Telecommunications Industry Ombudsman, we strive to foster a diverse and inclusive workplace culture where every individual feels valued and supported.The TIO's vision is to create a fair and accessible communications market for Australia. Our mission is to connect people, build trust, and deliver fairness in this dynamic sector.This role as Director...
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Melbourne, Victoria, Australia LeaderFit - Executive Search and Coaching Full timeAbout the OpportunityThis is an amazing personal and career growth opportunity for a high potential After Sales leader who wants to achieve a successful career in participating in the sales leadership of the business, the service enhancements, and the dynamic transformation that occurs within a privately owned business environment.As a Director, you will...
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Service Excellence Director
1 week ago
Melbourne, Victoria, Australia Mind Recruitment | specialists in Technology, Executive & IT Sales recruitment Full timeThis exciting opportunity has arisen for an accomplished Service Delivery Manager to join our dynamic team at Mind Recruitment.Job DetailsIn this position, you will be responsible for establishing and maintaining SLAs and KPIs, developing and supporting customer relationships, and leading cross-functional teams to drive business growth.Key RequirementsProven...
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Director of Clinical Excellence and Governance
7 hours ago
Melbourne, Victoria, Australia Business NSW Full timeClinical Governance Leadership OpportunityWe are seeking a highly skilled professional to lead our Director of Clinical Excellence and Governance function. As a key member of our senior leadership team, you will be responsible for driving quality improvement initiatives and ensuring compliance with regulatory requirements.You will provide leadership in the...
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Melbourne, Victoria, Australia Telecommunications Industry Ombudsman Full timeThe Telecommunications Industry Ombudsman is seeking an experienced professional to join our Operational Excellence Group as an Operational Excellence and User Advocacy Director. In this role, you will lead the development and oversight of our user, service, and customer excellence vision, drive positive change, and ensure the delivery of our vision for a...
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Director of Culinary Excellence
13 hours ago
Melbourne, Victoria, Australia W Melbourne Full timeAbout the RoleThis is an exceptional opportunity for a seasoned hospitality leader to join our team at W Melbourne as the Director of Food and Beverage. As a key member of our management team, you will be responsible for overseeing all aspects of B&F operations, including Lollo, Bar Lollo, Curious, Warabi, WET, In-room Dining, and Banqueting.You will work...
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Program Director
6 days ago
Melbourne, Victoria, Australia SAP SE Full timeAs a Program Director - Delivery Excellence, you will play a critical role in driving SAP's delivery excellence across the ANZ region. You will lead cross-functional teams to develop and implement strategic programs, ensuring alignment with business objectives and customer needs.Key responsibilities include:Developing and executing program plans and...
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Property Services Director
7 days ago
Melbourne, Victoria, Australia RMIT University Full timeExecutive Director, Property ServicesRMIT University is seeking an experienced leader to shape the future of its property portfolio. The Executive Director, Property Services will be responsible for leading master planning and building a world-class property services team.
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Director Service Delivery
4 days ago
Melbourne, Victoria, Australia Blackbook Recruitment Full timeWe are seeking a highly skilled Director Service Delivery to join our client's executive leadership team. This role will focus on delivering excellence in customer service, executing service operation strategies, and driving continuous improvement across the Service Division.The ideal candidate will have a strong background in senior leadership, commercial...
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Technical Services Director
4 days ago
Melbourne, Victoria, Australia Cube Networks Full timeCube Networks is seeking a Technical Services Director to lead our technical services team. As a key leader within the organization, you will guide high-performing engineers in delivering exceptional technical services while adhering to ITIL best practices.The ideal candidate will be a self-motivated professional with a strong IT background, demonstrating...
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Security Services Director
5 days ago
Melbourne, Victoria, Australia myGwork - LGBTQ+ Business Community Full timeAbout UsmyGwork - LGBTQ+ Business Community is a Fortune 500 organization that relies on Amazon's security systems and World Wide Loss Prevention Programs, especially in the fast-paced environment of our new Fulfillment Center, based in Cranbourne, Melbourne. Since opening in 1995, we've been pushing the boundaries of possible further and further. Today,...
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Project Director
4 days ago
Melbourne, Victoria, Australia International Executive Service Corps Full timeRole OverviewMelbourne & Olympic Parks is seeking a skilled Project Director to manage and deliver complex capital works projects. The ideal candidate will have extensive experience in infrastructure project management, with a deep understanding of construction, engineering, and facilities management.The Project Director will play a pivotal role in ensuring...
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Hotel Sanitation and Service Excellence Director
12 hours ago
Melbourne, Victoria, Australia Minor International Full timeMinor International is committed to delivering exceptional guest experiences and maintaining high standards of cleanliness and service. As a Housekeeping Supervisor, you will play a vital role in ensuring that our properties meet these standards and exceed our guests' expectations.Key ResponsibilitiesLead and motivate the housekeeping team to deliver...
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Operational Excellence Director
4 days ago
Melbourne, Victoria, Australia SS&C Technologies Full timeSS&C Technologies, a leading financial services and healthcare technology company based in the United States, is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Our clients, which include over 20,000 financial services and healthcare organisations, rely on us for expertise, scale, and technology.About UsWe provide...