Operations Excellence Lead
6 days ago
Cognizant is seeking a highly skilled professional to lead our delivery organization and drive excellence in service delivery. As a Delivery Lead, you will be responsible for overseeing all functions within the delivery organization and ensuring high-quality service for our clients.
Your key responsibilities will include:
- Providing leadership and direction to the regional services delivery organization
- Establishing ambitious goals and objectives for service delivery team members
- Developing professional services delivery practices through repeatable processes and best practices
- Ensuring consistent client-facing deliverables
- Onboarding, training, and developing team members
- Partnering with sales and other services teams to support sales pursuits
- Managing resources for each project and resolving conflicts
- Maximizing utilization numbers of service delivery team members
- Developing metrics and reports to demonstrate team performance
To succeed in this role, you should have:
- Proven experience in a leadership role within service delivery
- Strong knowledge and experience with ServiceNow
- Excellent leadership, communication, and interpersonal skills
- Ability to develop and implement best practices
- Strong problem-solving skills and ability to manage risk
- Experience in resource management and team development
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Operational Excellence Lead
2 hours ago
Melbourne, Victoria, Australia Cprime Full timeAbout Cprime | Elabor8We help organisations drive sustainable growth and improvement through effective change management.As a seasoned Operational Excellence Lead, you will be responsible for developing and executing operational excellence strategies that drive business results.Key Responsibilities:Develop Operational Excellence Strategies: Collaborate with...
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Operations Excellence Lead
4 hours ago
Melbourne, Victoria, Australia Dnata Travel Group Full timeAbout the RoleWe are seeking a skilled Service Delivery Manager to lead our ground services and ramp operations for clients. The ideal candidate will have extensive leadership experience with a customer-centric orientation and ability to drive a service culture.Responsibilities:Develop and implement operational plans to meet and exceed client...
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Operational Excellence Lead
5 days ago
Melbourne, Victoria, Australia Cprime, Inc Full timeCprime, Inc offers a unique opportunity for experienced professionals to drive digital transformations in various industries. As an Agile Coach, you will be responsible for implementing and rolling out new ways of working across teams and programs.About the CompanyWe are a leading provider of agile transformation services, committed to helping our clients...
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Operational Excellence Lead
4 days ago
Melbourne, Victoria, Australia ANZ Full timeAbout the RoleWe are seeking an experienced Workforce Management Lead to join our team at ANZ. As a key member of our Operations team, you will be responsible for developing and implementing a workforce strategy that drives business success.Job RequirementsTo be successful in this role, you will need:Deep expertise in operational management, with a proven...
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Operations Excellence Lead
6 days ago
Melbourne, Victoria, Australia Fletcher Building Limited Full timeLeadership Opportunity in Warehouse OperationsWe are seeking a skilled leader to manage the afternoon shift operations at our Tullamarine Distribution Centre. This is an excellent opportunity to drive excellence and foster a high-performing team culture.About the RoleThis salaried position comes with a 17.5% loading and offers a competitive package. As the...
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Operations Excellence Specialist
4 days ago
Melbourne, Victoria, Australia Amazon Full timeAs an Operations Manager at Amazon, you will be responsible for overseeing daily logistics operations, driving process improvements, and leading high-performing teams at our Delivery Stations. This is an excellent opportunity to make a real impact on the way we deliver smiles to millions of customers.Key Responsibilities:Manage and develop a team of Shift...
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Operations Excellence Manager
5 days ago
Melbourne, Victoria, Australia Amazon Full timeJob DescriptionThe Operations Manager is a critical leadership role responsible for overseeing daily logistics operations, driving process improvements, ensuring safety and compliance, and leading teams to meet Amazon's customer promise.You will be directly responsible for supervising a team of Shift Managers and their direct reports while reporting to the...
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Operational Excellence Director
4 days ago
Melbourne, Victoria, Australia SS&C Technologies Full timeSS&C Technologies, a leading financial services and healthcare technology company based in the United States, is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Our clients, which include over 20,000 financial services and healthcare organisations, rely on us for expertise, scale, and technology.About UsWe provide...
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Operations Excellence Manager
2 days ago
Melbourne, Victoria, Australia Revolut Ltd Full timeWhat We DoWe revolutionize traditional financial operations by embracing innovation and technology. Our hyper-talented operations experts tackle complex problems, creating elegant and scalable solutions that propel our growth forward.We seek a seasoned Strategy & Operations Manager to join our Australia-based team. This individual will play a pivotal role in...
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Operational Excellence Manager
4 days ago
Melbourne, Victoria, Australia W Melbourne Full timeAbout the RoleThis Quality Assurance Manager position is dedicated to elevating our 5-star luxury service standards by ensuring the hotel consistently meets and exceeds Brand Standard Audits (BSA) and Leading Quality Assurance (LQA) benchmarks. As a key leader in operational excellence, you will collaborate with department heads and the Learning &...
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Head Of Operational Excellence
3 days ago
Melbourne, Victoria, Australia SS&C Technologies Full timeAs a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries.Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job...
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Bookkeeping Operations Excellence Lead
5 days ago
Melbourne, Victoria, Australia Visory Full timeAbout VisoryWe're a start-up that's growing quickly, and we're looking for someone who has experience in process improvement, quality control, or operational excellence. Ideally, this experience should be in bookkeeping, accounting, or financial services.As a Process & Quality Analyst - Bookkeeping, you'll be responsible for ensuring exceptional quality...
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Head of Operational Excellence
5 days ago
Melbourne, Victoria, Australia SS&C Full timeHead of Operational Excellence page is loadedHead of Operational ExcellenceApply locations Melbourne, Australia Sydney - 255 George St time type Full time posted on Posted Yesterday job requisition id R32057As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+...
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Head of Operational Excellence
5 days ago
Melbourne, Victoria, Australia SS&C Technologies Full timeAs a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job...
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Operational Excellence Strategist
4 days ago
Melbourne, Victoria, Australia SS&C Technologies Full timeAt SS&C Technologies, we're driving operational excellence through innovative process improvements. Our goal is to optimise workflows, enhance productivity, and ensure seamless delivery of services across departments.Key Responsibilities:Develop and implement a continuous improvement strategy that aligns with organisational objectives, focusing on Lean, Six...
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Director of Operations Excellence
2 days ago
Melbourne, Victoria, Australia Six Degrees Executive Full timeExciting Opportunity for Senior Operations Leader:Company OverviewSix Degrees Executive is proud to partner with a leading Australian-owned fresh food business in recruiting their Head of Operations.This strategic partnership presents an exceptional opportunity for a seasoned operations expert to take on a leadership role and drive the company's long-term...
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Operational Excellence Leader
4 days ago
Melbourne, Victoria, Australia SS&C Full timeAbout UsSS&C is a leading provider of outsourced registry services in Australia, specialising in technology-driven solutions with high levels of automation across institutional and retail markets.We have 600+ employees primarily based in Melbourne and Sydney, with a focus on Unit Registry—known globally as Transfer Agency—technology and services.As the...
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Operational Excellence Manager
5 days ago
Melbourne, Victoria, Australia Retail Prodigy Group Full timeAt Retail Prodigy Group, we are committed to delivering exceptional customer experiences across our stores. As an Operational Excellence Manager, you will play a key role in leading a high-performing team to achieve sustainable sales growth through operational excellence.The ideal candidate will have experience in stock management, inventory control, and...
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Data-Driven Operational Excellence Lead
4 hours ago
Melbourne, Victoria, Australia Metro Trains Melbourne Full timeJob DescriptionThe Operational Business Analyst role leads the identification of project delivery, business resource requirements, trends, forecasts, and the delivery of data-driven recommendations and insights for Metro Trains Melbourne's Operations and Passenger Delivery team. This position plays a critical role in supporting output efficiencies by...
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Product Excellence Lead
3 hours ago
Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited Full timeSelect how often (in days) to receive an alert:Product Excellence LeadDepartment: ProductDivision: Australia CommercialLocation: MelbourneAbout UsNow is a great time to be part of ANZ's Commercial Division. With a new strategy and energised, collaborative team, we're working together to help Australian businesses start, run and grow. Our Transact & Save...