
Customer Support Specialist
6 days ago
**Job Title:** Customer Support Specialist
We are seeking a skilled professional to join our team as a customer support specialist. As a critical member of our organization, you will be responsible for delivering exceptional service and technical expertise to our customers.
Key Responsibilities:
- Provide expert technical advice and support on the maintenance, installation, and servicing of medical equipment (software & hardware) in line with regulations and policies.
- Work collaboratively with the wider organization to provide corrective & preventive maintenance, commissioning & installation of equipment, and software & hardware upgrades.
- Participate in the sales process and provide technical support throughout the customer relationship lifecycle.
Requirements:
- Experience in customer-facing service engineering roles.
- Familiarity with medical equipment like X-ray, IGT, or Angiography is desirable, but candidates from various industries are welcome.
- A degree or equivalent experience in Electronics, Electrical Engineering, Biomedical Engineering, or related fields.
We offer a supportive work environment, opportunities for growth and development, and a competitive salary package.
About Us:
We are a leading healthcare company committed to providing quality care and improving lives worldwide.
Benefits:
- A supportive work environment.
- Opportunities for growth and development.
- A competitive salary package.
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