Membership Development Specialist

2 weeks ago

Sydney, New South Wales, Australia Collective Wellness Group Full time

**About Collective Wellness Group**

We are a dynamic and growing fitness community, dedicated to helping our members achieve their health and wellness goals. As a Membership Development Specialist, you will play a key role in driving our business forward and delivering exceptional customer service to our members.

**Key Responsibilities:**

  • Provide administrative support to maintain customer communication and relationships.
  • Deliver sales targets and generate new sales leads through proactive outreach and engagement.
  • Build strong relationships with members by understanding their health and fitness goals and providing personalized support.
  • Contribute to creating a positive and inclusive club culture that encourages member engagement and retention.
  • Assist in promoting our brand awareness in the community through outreach and social media platforms.
  • Maintain high standards of club housekeeping and ensure a clean and welcoming environment for members.

**What Collective Wellness Group Can Offer You:**

  • A competitive remuneration package with KPI-based bonuses.
  • A free gym membership to support your own fitness goals.
  • Mentoring and training to help you excel in your role and develop your administration and customer service skills.
  • A dynamic and social work environment that is passionate about wellness and fitness.
  • The opportunity to be part of a growing and successful fitness community.

**Requirements:**

  • Excellent customer service skills and a passion for delivering exceptional member experiences.
  • A positive and inclusive mindset, with a willingness to grow professionally and personally.
  • A genuine interest in health and fitness, with a desire to support members in achieving their goals.

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