Current jobs related to Technical Support Engineer - Sydney, New South Wales - Snyk

  • Technical Engineering Manager

    3 weeks ago

    Sydney, New South Wales, Australia Amazon Web Services (AWS) Full time

    Technical Engineering ManagerAmazon Web Services (AWS) is seeking a talented Technical Engineering Manager to lead our team of support engineers. As a Technical Engineering Manager, you will be responsible for the development and implementation of technical strategies to improve operational processes and performance.**Key Responsibilities:** Develop and...

  • Technical Support Engineer for WiFi HaLow Solutions

    2 months ago

    Sydney, New South Wales, Australia Morse Micro Full time

    This is a rare opportunity to join Morse Micro, a leading company in the AU technology sector, as a Technical Support Engineer for WiFi HaLow solutions. With a rapidly growing team and cutting-edge products, you will play a critical role in ensuring customer success.Job DescriptionThe successful candidate will be responsible for providing frontline technical...

  • Technical Support Engineer for Video Processing

    3 weeks ago

    Sydney, New South Wales, Australia TikTok Full time

    This is an exciting opportunity to start your career in the tech industry with TikTok, one of the leading companies in Australia. As a Technical Support Engineer for Video Processing, you will play a crucial role in shaping the future of video processing and live streaming.About the Role:You will collaborate with developers to resolve issues encountered...

  • Senior Technical Engineer

    1 month ago

    Sydney, New South Wales, Australia NICE Full time

    Job DescriptionThe Lead Technical Support Engineer is responsible for providing technical expertise to assigned large enterprise customers.You will own direct resolution and troubleshooting of cases, working closely with TSEs to ensure timely status updates, customer communication, issue replication, and root cause correction.End-to-end case management to...

  • Senior Engineer

    5 days ago

    Sydney, New South Wales, Australia Deputy Full time

    About the RoleWe are looking for a Senior Engineer - Technical Visionary to join our team at Deputy. As a Principal Software Engineer, you will play a crucial role in shaping the technical direction of our organisation.You will define, lead, and document the long-term technical vision, aligned with our business goals. Your responsibilities will include...

  • Technical Support Specialist

    1 month ago

    Sydney, New South Wales, Australia Morse Micro Full time

    About the RoleThis is a key position for a Technical Support Specialist with Morse Micro, a leading company in Australia. As a critical member of the team, you will play a vital part in ensuring customers successfully deploy, integrate, and maximize the value of our cutting-edge WiFi HaLow solutions.About the Job DescriptionAs a Technical Support Specialist...

  • Technical Engineering Leadership Opportunity

    3 days ago

    Sydney, New South Wales, Australia SafetyCulture Full time

    About Safety CultureWe empower businesses to improve continuously.As the operational heartbeat of working teams, our technology enables workers to have a voice and leaders to make informed decisions with clarity.We're committed to evolving our platform, expanding into innovative areas such as scalable architecture and event-driven systems. Our mission is to...

  • Technical Support Lead

    1 month ago

    Sydney, New South Wales, Australia NICE Full time

    About the RoleThis is a senior technical role at NICE CXone, a leading company in AU.We are looking for a key member of our Technical Support team to provide advanced-level technical support to our customers.You will manage high-impact technical cases and work closely with Technical Support Engineers to ensure timely status updates, customer communication,...

  • AWS Support Engineer Role

    1 month ago

    Sydney, New South Wales, Australia Amazon Web Services (AWS) Full time

    Job Description: AWS Support Engineer RoleAt Amazon Web Services (AWS), we are seeking highly skilled professionals to join our Support Engineering team as AWS Support Engineers. As a member of this team, you will be responsible for delivering exceptional technical support to our customers, helping them to successfully implement and use our cloud...

  • Engineering Support Professional

    1 month ago

    Sydney, New South Wales, Australia James Hardie Full time

    The estimated salary for this role is AU$70,000 - AU$100,000 per annum, depending on experience.About the RoleWe are seeking an experienced Construction Technical Specialist to join our team at James Hardie. In this role, you will provide technical support to internal and external stakeholders, respond to technical enquiries, and manage the Take-Off...

  • Technical Support Professional

    1 month ago

    Sydney, New South Wales, Australia Amazon Web Services (AWS) Full time

    A Career in Cloud Computing at Amazon Web ServicesA job as a Cloud Support Engineer at Amazon Web Services (AWS) offers a wealth of opportunities for personal and professional growth. With our cutting-edge technology and collaborative work environment, you will be empowered to deliver exceptional customer experiences and contribute to the success of our...

  • Geo Software Engineering Manager

    2 weeks ago

    Sydney, New South Wales, Australia Google Full time

    At Google, we strive to empower and promote equitable opportunities for all Aboriginal and Torres Strait Islander peoples. We are committed to building reconciliation through our technology, platforms, and people. Indigenous applicants are encouraged to apply. For more information, please refer to our Reconciliation Action Plan.We require a Bachelor's degree...

  • Senior Backend Engineer

    1 month ago

    Sydney, New South Wales, Australia SafetyCulture Full time

    SafetyCulture is a leading company in Australia that helps solve challenges faced in an increasingly distributed workforce by shaping Engineering excellence, nurturing emerging Engineering talent and building out an inclusive, high-performing interdisciplinary team. We are growing fast and looking for talented, self-motivated people who value collaboration,...

  • Senior Technical Support Manager

    2 months ago

    Sydney, New South Wales, Australia NICE Full time

    NICE CXone is a leading company in the AU region, and we are currently looking for a highly skilled Senior Technical Support Manager to join our team. The estimated salary for this role is $120,000 - $150,000 per annum.Job Description:This is a senior-level technical support position that requires advanced technical expertise, strong communication skills,...

  • Production Support Engineering Lead

    1 month ago

    Sydney, New South Wales, Australia Optiver Full time

    About the RoleThis is a Production Support Engineering Lead role with Optiver, where you will lead the Trading Operations Production Support Engineering team to maintain and scale low-latency trading systems. You will work closely with traders, development, and operational teams to ensure stability and performance in the trading...

  • Expert Cloud Technical Support

    1 month ago

    Sydney, New South Wales, Australia Amazon Web Services (AWS) Full time

    Role Overview: Expert Cloud Technical SupportAmazon Web Services (AWS) is seeking experienced professionals to join our Support Engineering team as Expert Cloud Technical Support specialists. As a member of this team, you will provide expert-level technical support to our customers, ensuring they get the most out of our cloud services.We require individuals...

  • Technical Support Expert

    5 days ago

    Sydney, New South Wales, Australia Lumi Full time

    The role at Lumi requires an individual with 1-2 years of hands-on IT helpdesk experience, specifically skilled in managing Windows machines and familiar with admin workspaces.Key Responsibilities:Provide level 1 & 2 support for desktop hardware, software/business systems, internal systems, networks, telephony (including mobile devices) etc.Assist members of...

  • Engineering Technologist

    3 weeks ago

    Sydney, New South Wales, Australia Optus Full time

    **Company Overview:** At Optus, we pride ourselves on being a dynamic and forward-thinking organization that provides innovative solutions to customers across Australia.**Job Description:** We are seeking an experienced Engineering Technologist to join our team. As a key member of our engineering function, you will play a critical role in designing and...

  • AWS Technical Support Expert

    1 month ago

    Sydney, New South Wales, Australia Amazon Web Services (AWS) Full time

    As a Cloud Support Engineer at Amazon Web Services (AWS), you will be part of a dynamic team driving innovation in Cloud technology.About the JobWe are looking for an experienced professional to join our team as a Cloud Support Engineer, working closely with customers to understand and resolve their technical issues.Your primary responsibility will be to...

  • Engineering Director

    1 month ago

    Sydney, New South Wales, Australia Amazon Full time

    We are looking for an experienced Principal Technology Engineer to join our team at Amazon. The estimated salary for this role is $200,000 - $300,000 per year.About the TeamOur team at Amazon strives to build high-quality systems aligned with business needs. As a Principal Technology Engineer, you will work on hardest problems and establish technical...

Technical Support Engineer

3 weeks ago

Sydney, New South Wales, Australia Snyk Full time

Company Overview: Snyk is a leading company in AU, rapidly growing and expanding its operations. As a Technical Support Engineer, you will be part of our Customer Success team, collaborating closely with skilled engineering teams to address challenging problems.

Job Description: This role involves engaging daily with current and potential Snyk customers, addressing user inquiries via Salesforce, email, and community forums. You will identify, replicate, and resolve customer issues, exploring the codebase to pinpoint problem sources and develop effective solutions. Additionally, you will collaborate with the Engineering team to tackle complex technical challenges, keeping users informed about issue status and progress.

Estimated Salary: $80,000 - $100,000 per year, depending on experience and qualifications.

Required Skills and Qualifications: To succeed in this role, you should be customer-obsessed, committed to delivering an outstanding customer experience. Strong written and verbal communication skills are essential, along with a logical approach to problem-solving and prioritization. Experience in security or open source software, alignment with Snyk's mission, and keenness to enhance technical abilities are also desirable.