Emerging Talent: Learner Engagement Officer

1 week ago

Melbourne, Victoria, Australia Pathway Group Full time
About the Role

Pathway Group is seeking a highly motivated and experienced individual to join our team as an Emerging Talent: Learner Engagement Officer. This exciting opportunity will enable you to make a meaningful impact on the lives of young people in the West Midlands, supporting them to prepare for and gain apprenticeships, leading to sustained employment in their chosen careers.

Key Responsibilities
  • Support Recruitment Events: Participate in and support recruitment events to attract and convert prospective learners onto our programs.
  • Facilitating Onboarding: Manage the full onboarding process, including eligibility screening, initial assessments, and enrolment, to ensure a smooth transition for all learners.
  • Initial Assessment & Careers Conversation: Facilitate the onboarding process by conducting initial assessments and careers conversations, ensuring that learners are matched with the right programs and opportunities.
  • Attendance & Absence Monitoring: Diligently monitor learner attendance, following up on unauthorised absences, and providing necessary support to encourage consistent engagement.
  • Learner Meetings: Conduct regular one-on-one meetings with learners, providing personalised support to address their individual needs and challenges.
  • Wellbeing Support: Offer wellbeing support and advice, ensuring that learners have access to the resources and guidance needed to succeed both personally and academically.
  • Job Club Support: Assist in the operation of the job club, offering valuable support to learners as they prepare for employment.
  • Appointments Coordination: Arrange and coordinate appointments for learners with employers and the Employment Progression Coach, ensuring that learners have access to career development opportunities.
Requirements
  • Exceptional written and verbal communication skills, with the ability to present complex information clearly to diverse audiences.
  • Strong interpersonal abilities, capable of handling sensitive issues diplomatically and maintaining positive relationships with internal and external stakeholders.
  • Proven ability to analyse complex challenges and implement effective solutions.
  • Experience in developing and executing marketing strategies to attract new learners and drive program enrolment.
  • Ability to manage changing priorities, work under pressure, and meet tight deadlines with a flexible approach.
  • Demonstrated commitment to teamwork, with the ability to work collaboratively across all levels of the organisation and with external partners.
  • Ability to network and build connections with potential referral partners.
  • Competence in Microsoft Office applications (Word, Power Point, Excel, Outlook) and familiarity with relevant digital tools and platforms.
  • Flexibility to travel regularly across Walsall, Birmingham, Coventry, and the wider West Midlands.
  • Eligibility to work in the UK.
What We Offer

As a valued member of our team, you will have the opportunity to make a significant impact on the lives of our learners, contributing to their career progression and overall wellbeing. You will also have access to ongoing training and development opportunities to enhance your skills and knowledge.

Please note that only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.

The successful candidate will be subject to pre-employment checks, including an enhanced DBS check and satisfactory references.

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