Learner Engagement Officer

2 days ago


Melbourne, Victoria, Australia Pathway Group Full time
Job Title: Learner Engagement Officer

Pathway Group is seeking a highly motivated and experienced Learner Engagement Officer to join our team. As a key member of our organization, you will play a vital role in enhancing and facilitating the engagement, retention, and success of learners within our organization.

Key Responsibilities:
  • Attract candidates to our learning opportunities and evaluate their suitability for our programmes.
  • Drive the conversion of prospective learners onto programmes.
  • Work collaboratively with the wider team to support the career development of learners.
  • Offer high-quality information, advice, and guidance.
  • Form and harness key relationships in the region with organizations that can contribute to the referral of candidates to our programmes and the opportunities we have for them.
  • Ensure quality and accuracy in the completion of required documentation, processes, and systems.
  • Deliver Applicant Days and conduct an initial assessment of applicants.
  • Match and fill candidates to employment opportunities.
  • Maintain regular communication with learners through various channels to keep them informed and engaged.
  • Ensure high-quality candidates are placed quickly, always supporting both the candidates and employers.
  • Attend networking events, both online and in-person, as needed.
Requirements:
  • Knowledge of funding streams for WMCA, Bootcamps, and Advanced Learner Loans.
  • Ability to network and build new connections.
  • 1-2 years of experience in a similar field.
  • Excellent written and verbal communication skills, including presentation skills.
  • Excellent interpersonal skills and the ability to communicate concerns and complex issues in a diplomatic manner.
  • Proven ability to analyze complex problems and develop and successfully implement practical and workable solutions.
  • Proficiency in developing and implementing marketing strategies to attract new learners.
  • Ability to deal with changing priorities, work under pressure, work to tight deadlines, and be flexible.
  • Ability to work collaboratively with staff at all levels across the Company and with external stakeholders and committed to teamwork.
  • Good standard of numeracy.
  • Experience in working with Microsoft Word, PowerPoint, Excel, and Outlook.


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