Technical Expert

2 weeks ago

Regency Park, South Australia CSE Global Full time
Senior Service Technician

CSE Crosscom is a leading supplier and integrator of two-way radio and telecommunications products, infrastructure & services. We work with major industrial, government, transport, mining, resources, and utilities across Australia and New Zealand.

We design, supply and install telecommunications solutions to help our clients keep their workforce safe and manage their most critical assets. CSE Crosscom is part of the CSE Global Group of Companies, operating in over 20 countries and listed on the Singapore Stock Exchange.

This role involves working as a key member of the Crosscom Technical Services team, providing hands-on support to clients across various industry sectors. As a Senior Service Technician, you will be responsible for understanding client needs and requirements, setting them up for success, and working on servicing and maintenance tasks for both new and existing clients.

You will be an expert in Crosscom technology, able to consult on the utilization, optimization, and provide productive recommendations to assist business development goals.

What We Are Looking For:
  • Tertiary qualifications in Engineering or Certifications in Electronics & Communications, RF engineering or related field
  • Previous experience working in a client-facing environment in either Radio, Wireless IP Networking or Microwave technology (Analogue, P25 & DMR experience highly favorable)
  • Experience in a Technician/Service based role, with a track record of high-level customer service.
  • Excellent communication skills both written and verbal, with ability to clearly communicate to all levels of business.
  • Exceptional critical thinking, problem-solving, fault-finding, and decision-making around client's needs to provide expert solutions in sometimes time-critical circumstances.
About the Opportunity:

We are seeking a motivated and driven individual who is willing to put in the effort to succeed. As a Senior Service Technician, you will have access to excellent training, education, mentorship, and upskilling opportunities, allowing you to grow your career with a fast-growing company like CSE Crosscom.

The estimated salary for this position is around $80,000-$110,000 per annum, depending on location and experience. In addition to a competitive salary, you can expect attractive remuneration packages, benefits, and long-term prospects with expansion of clients and services in every state.

CSE Crosscom offers an exceptional opportunity to create a supportive and inclusive work environment where all employees can thrive, reflected in our values. If you are passionate about delivering exceptional customer service and contributing to the growth of a successful company, we encourage you to apply.

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