Student Experience Champion

2 weeks ago

Melbourne, Victoria, Australia beBeeEducator Full time $77,000 - $111,111
About the Role">

As a leader in our team, you will ensure students feel supported and engaged throughout their time with us. You will lead the team to provide proactive, personalized support to students, helping them stay motivated and engaged in their learning.

  • Lead the Student Experience Coordinators in providing proactive, personalised support to students, helping them stay motivated and engaged in their learning.
  • Regularly check in with team members, offering guidance and feedback on student engagement techniques and progress tracking.
  • Identify areas for team development and arrange training sessions that strengthen the team's ability to encourage and guide students effectively.

Key Responsibilities:

We are looking for a highly skilled and dedicated individual who can oversee the tracking of student progress, making sure updates are accurate and readily available to students, parents, and tutors. This includes ensuring regular check-ins with students to discuss their goals, address challenges, and celebrate successes.

  • Oversee the tracking of student progress, making sure updates are accurate and readily available to students, parents, and tutors.
  • Ensure regular check-ins with students to discuss their goals, address challenges, and celebrate successes.
  • Take ownership of escalated concerns or issues, working with students and families to find solutions that keep them engaged and supported.

Beyond the Basics:

We are committed to creating a positive and supportive environment for our students and team members. As a member of our team, you will have the opportunity to shape careers and culture, fostering a thriving environment where students and team can excel.

  • Continuously review and improve the team's processes for tracking and reporting on student progress, focusing on making the experience simple and encouraging for students.
  • Collaborate with the Tutoring and Customer Service teams to ensure consistency in student experience and ensure information flows smoothly across departments.
  • Collect and review feedback from students and parents, implementing adjustments to enhance the overall student experience.

Skill Requirements:

The ideal candidate will possess excellent communication skills, honesty, integrity, and empathy. They will also be passionate about leaders, team, and customer experience, and be able to think critically and creatively.

Ambition and Opportunity:

As a valued member of our team, you will have access to competitive benefits and pay, as well as opportunities for professional growth and development. We offer personalized mentorship and training, dedicated to building your leadership experience.

  • Competitive benefits and pay, recognizing your pivotal role in shaping student experiences at our organization.
  • A chance to shape careers and culture, fostering a thriving environment where students and team can excel.
  • Personalized mentorship and training, dedicated to building your leadership experience.

Join Our Community:

We are a dynamic start-up, always striving to innovate and improve. As a member of our team, you will be part of a collaborative and inclusive environment, where creativity meets strategy. Join us today and help shape the future of education

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