Senior Front Desk Administrator

5 days ago


Adelaide, South Australia beBeeCustomerService Full time $60,000 - $85,000

We are currently seeking a highly skilled and motivated individual to fill the role of Senior Front Desk Administrator in our Marion Domain team. This is an exciting opportunity for someone who is passionate about delivering quality patient services.

Job Overview

The successful candidate will be responsible for managing a busy front desk reception, providing exceptional customer service, and supporting doctors and medical staff with day-to-day operations.

Key Responsibilities
  • Welcoming patients into the Centre, collecting and entering patient details, answering telephone calls and enquiries, scheduling appointments when required, and performing reception duties.
  • Assisting with ad hoc administrative tasks and supporting the Practice Manager with operational matters.
  • Opening and closing the Medical Centre as required.
  • Fostering professional working relationships with team members, patients, and medical staff.
  • Maintaining compliance with organisational policies and procedures.
Requirements
  • Able to work well under pressure.
  • Excellent written and verbal communication skills and customer service skills.
  • Proficient computer skills with knowledge of Pracsoft/MedTech advantageous.
  • Excellent time-management skills and the ability to multi-task.

This is a fantastic opportunity for someone who is enthusiastic and motivated to contribute to a healthier Australia and thrive in a top-tier healthcare environment.



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