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Job Summary

">Assistant Operations Manager

Are you a detail-oriented operations professional with experience in managing facilities and teams? We have an exciting opportunity for an Assistant Operations Manager to join our team

As the Assistant Operations Manager, you will assist the Senior Operations Manager in managing the operational aspects of our Claremont Quarter location. This includes managing building services contracts, evaluating service reports, maintaining relationships with contractors and suppliers, and overseeing on-site cleaning and security personnel.

The ideal candidate will have a minimum of 12 months' experience in retail facilities management, a trade certificate or mechanical/operational 'hands-on' experience, maintenance experience, and knowledge of building management systems and mechanical services. Strong Microsoft Office skills and the ability to quickly learn new systems are also essential.

We are looking for someone who is motivated, committed to delivering exceptional customer service, and able to prioritize and manage multiple deadlines effectively.

  • Key Responsibilities:
  • Manage building services contracts, ensuring policies and procedures are in place for service management.
  • Evaluate service and maintenance reports from contractors and follow up on actions.
  • Maintain relationships with contractors and suppliers, seeking efficiencies and innovative solutions.
  • Oversee on-site cleaning and security personnel in line with contract agreements.
  • Ensure effective management of repair and maintenance activities.
  • Comply with all statutory authorities and regulations.
  • Attend to after-hours call-outs and problems in a timely and cost-effective manner.
  • Review and manage centre schedules for lighting power and HVAC.

Qualification Requirements:

  • Minimum 12 months' experience in retail facilities management.
  • Trade Certificate or mechanical/operational 'hands-on' experience.
  • Maintenance experience.
  • Knowledge of building management systems and mechanical services advantageous.
  • Strong Microsoft Office experience and ability to quickly learn new systems.
  • Valid West Australian Driver's Licence and own roadworthy vehicle.

Preferred Skills and Attributes:

  • Strong verbal and written communication skills.
  • Strong interpersonal skills and ability to build productive working relationships.
  • Motivated and committed to delivering exceptional customer service.
  • Ability to prioritise and manage multiple deadlines effectively.
  • Analytical and problem-solving skills with ability to identify opportunities.

What We Offer:

  • Opportunity to work in a dynamic and growing company.
  • Competitive salary and benefits package.
  • Professional development opportunities.

How to Apply:

  • Submit your application, including your resume and cover letter, to us by [insert date].
  • We look forward to hearing from you