Senior Support Officer
4 days ago
Annecto is a purpose-driven organization with a strong emphasis on community impact. Our history dates back to the 1950s, when a group of parents from Melbourne created safe spaces for children living with disability. Over the years, we have grown and developed our services in disability and aged care, leading the way with in-home services and independent living.
Today, Annecto works across multiple regions and states of Australia, closely collaborating with communities across Victoria, NSW, ACT, and Queensland. We support individuals and communities to be healthier, self-determining, and more autonomous based on their original culture.
Job OverviewWe are seeking a highly skilled Senior Support Officer to join our COO Team. The successful candidate will provide high-level administrative support to the Chief Operating Officer (COO) and additional support to senior managers as required.
Key Responsibilities- Provide high-level administrative support to the COO, including diary and email inbox management, travel arrangements, and correspondence oversight.
- Coordinate logistics for meetings, workshops, and events, ensuring timely preparation and professional delivery.
- Prepare, review, and edit documents, reports, and communications for the COO with attention to detail and professionalism.
- Manage the COO's responsibilities to the Board, including preparing agendas, minutes, and supporting documentation.
- Develop and maintain efficient systems and processes to maximize the COO's productivity, including goal setting, reporting, and team meetings.
- Support special projects and initiatives led by the COO, ensuring seamless execution.
- Assist with coordinating reports and activities for the COO's Senior Management Team, including agendas, minutes, and documentation.
- Oversee key reporting schedules and provide templates to support functional areas.
- Act as a key liaison between the COO's office, internal teams, external stakeholders, and government agencies.
- Maintain financial records for purchase of goods and services, and the COO corporate credit card or Weel.
- Coordinate and participate in conferences, management and staff meetings as required.
- Extensive experience in providing high-level executive support, demonstrating discretion and professionalism.
- Flexibility to work outside of normal working hours is required to support business priorities. Such requests will be reasonable and agreed upon in advance.
- Experience and/or strong working knowledge of non-profit, disability, or aged care sectors is highly desirable.
- Proven ability to prioritize tasks and exercise sound judgment under pressure, especially when managing high workloads.
- Exceptional written and verbal communication skills.
- Proficiency in MS Office Suite (Outlook, Word, Excel, PowerPoint) at intermediate to advanced level.
- Strong technical aptitude with IT applications and systems.
- NFP Salary Packaging - $58,330 per annum, plus $11,320 meals and entertainment.
- Hybrid working arrangements, requiring a minimum of two days in the office, we strongly encourage three days, this may be subject to change in the future.
- Access to a range of learning and growth opportunities to enhance your skills and advance your career.
- A collaborative and inclusive workplace where diverse perspectives are valued as we work towards common goals, celebrate successes and support each other's professional and personal growth.
- A chance to contribute to our purpose of connecting individuals and communities.
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