Claim Resolution Expert

1 week ago

Sydney, New South Wales, Australia beBeeClaimResolution Full time $97,127 - $131,125

Job Opportunity: Claim Resolution Expert

We are seeking a skilled Claim Resolution Expert to join our team. In this role, you will play a critical part in reviewing identified claims for eligibility, managing and processing actions to resolve inaccuracies, and contributing to building confidence within the scheme.

Key Responsibilities:

  • Understand and interpret requirements for workers insurance claims across various legislations with a focus on weekly benefits.
  • Manage the remediation lifecycle from review through to closure, including calculation of benefits, customer interaction, quality assurance activities, and any identified support services.
  • Communicate with volunteer agencies, government agencies, employers, and workers.
  • Maintain accurate record keeping and data management in relation to remediation activities, claim file notes, and payment records.

Requirements:

  • Minimum 2 years' experience within the Workers Compensation claims industry.
  • Sound understanding of Workers Compensation legislation and supporting regulations.
  • Understanding of Guidewire Claims System.
  • Intermediate skills with Excel.

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