Customer Service Representative

1 month ago


Frankston, Australia Frankston City Council Full time
About the Role

Council is seeking highly motivated individuals for Casual Customer Service Officer positions within the Business Transformation Department. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our community.

Main Responsibilities
  • Respond to and resolve customer enquiries in a timely and empathetic manner
  • Provide information on Council's services and facilities to customers and staff
  • Process payments and ensure accurate receipting
  • Support the administration and delivery of Visitor Services
  • Promote a professional and welcoming environment
  • Foster a team approach with volunteers
About You

We are looking for individuals who possess:

  • A commitment to delivering exceptional customer service
  • High-level organisational and administrative skills
  • Technological skills to meet the requirements of the position
  • Well-developed verbal and written communication skills
  • The ability to demonstrate behaviours in line with Frankston City Council's values
  • The ability to meet Key Performance Indicators (KPIs)
Why Frankston Council?

Join a workplace that values innovation and transformation. As an employee, you will have access to:

  • Professional and career development opportunities
  • The Employee Assistance Program

This position is a Band 4, currently remunerated $ per hour, plus superannuation.



  • Frankston, Australia Hoyts Full time

    About HOYTSHOYTS is a leading entertainment provider in Australia and New Zealand, committed to creating an exceptional cinema experience for our guests. We're looking for a dedicated and enthusiastic individual to join our team as a Customer Service Representative.Key ResponsibilitiesGreet and seat guests with a smileProcess tickets and serve food and...


  • Frankston, Australia Repco Full time

    Repco is a leading brand in the Australian and New Zealand markets, representing quality, expertise, and knowledge in the automotive aftermarket.As a Customer Sales Representative with Repco, you will be part of a passionate and caring team with a customer-centric culture. Our team members are valued and appreciated, and every day we deliver careers and...


  • Frankston, Australia Derrimut 247 Gym Full time

    Position Purpose The Retail and Customer Service Representative is a dynamic role that is responsible for customer service, gym operations, nutrition bar and administration - Previous Customer Service / Retail experience  - Willing to work in a 24/7 - Passionate about Health & Fitness and hitting sales targets   - Must be 18 years of age   -...


  • Frankston, Australia Domino's Full time

    At Domino's, we're passionate about delivering exceptional customer experiences that exceed our customers' expectations.The Domino's DifferenceCompetitive Pay and BenefitsFlexible SchedulingOpportunities for AdvancementTraining and DevelopmentFun and Supportive Team EnvironmentAbout the RoleWe are seeking a Delivery Driver to join our team....


  • Frankston, Australia Frankston City Council Full time

    About the RoleCouncil is seeking dedicated individuals for Casual Customer Service Officer positions within the Business Transformation Department. As a key member of our team, you will be responsible for providing exceptional customer service, responding to enquiries, and supporting the administration of Visitor Services.The successful candidate will have:A...


  • Frankston, Australia Repco Full time

    Unlock Your Potential at RepcoAre you passionate about delivering exceptional customer service and sales experiences? Do you thrive in a fast-paced retail environment? We're seeking a talented Customer Sales Representative to join our team at Repco, Australia's leading automotive aftermarket parts and accessories retailer.About the RoleProvide genuine...


  • Frankston, Australia Repco Full time

    About RepcoRepco is a leading brand in the Australian and New Zealand markets, recognized for its quality, expertise, and knowledge in the automotive aftermarket. Our team members are valued and appreciated, and we deliver careers and experiences that are both challenging and rewarding.Our Customer Service and Sales RepresentativesAre committed to providing...


  • Frankston, Australia Telstra Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Telstra Retail team as a Retail Sales and Service Consultant. As a key member of our team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesProvide outstanding customer service and support...

  • Customer Service

    5 months ago


    Frankston, Australia peninsula plus Full time

    **_Peninsula Plus_** An opportunity exists to join the Peninsula Plus Team. We have an incredible culture and support each individual at Pen Plus to feel inspired, excited and connected to our work. We are located on the Mornington Peninsula and have three amazing clinics: Mornington, Frankston and Dromana. Our Team comprises Speech Pathologists,...

  • Customer Sales

    5 months ago


    Frankston, Australia Repco Full time

    Iconic brand with over 400 stores across Australasia Passionate and caring team with a customer-centric culture Part of Genuine Parts Company, the global leader in automotive parts and accessories Driven by Passion for 100 Years Repco is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the...


  • Frankston, Australia peninsula plus Full time

    **_Peninsula Plus_** An opportunity exists to join the Peninsula Plus Team. We have an incredible culture and support each individual at Pen Plus to feel inspired, excited and connected to our work. We are located on the Mornington Peninsula and have three amazing clinics: Mornington, Frankston and Dromana. Our Team comprises Speech Pathologists,...


  • Frankston, Australia peninsula plus Full time

    **_Peninsula Plus_** An opportunity exists to join the Peninsula Plus Team. We have an incredible culture and support each individual at Pen Plus to feel inspired, excited and connected to our work. We are located on the Mornington Peninsula and have three amazing hubs: Mornington, Frankston and Dromana. Our Team comprises Speech Pathologists,...

  • Sales Representative

    4 weeks ago


    Frankston, Australia Travelex Full time

    Unlock Your Potential as a Retail Sales ConsultantAbout the Role:We are seeking a self-motivated and friendly retailer/customer service expert to join our Retail Team. As a Sales Consultant, you will be the face of Travelex, representing our brand by promoting our exciting travel money products, exceeding customer expectations, and owning the Travelex store...


  • City Of Frankston, Australia South East Water Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Excellence Officer. As a critical connection point between South East Water and our customers, you will have the opportunity to work with a great bunch of supportive, committed, and customer-focused individuals who have a passion to create a positive...


  • City of Frankston, Australia Kingswim Full time

    ### Opportunity Overview We are seeking an engaging, friendly, and enthusiastic customer-focused receptionist to join our team at Kingswim Frankston. As a key member of our reception team, you will play a vital part in ongoing communication and customer service to all our families. ### Key Responsibilities * Provide exceptional customer service to our...


  • Frankston, Australia Frankston City Council Full time

    About the roleCouncil is seeking motivated individuals for Casual Customer Service Officer positions within the Business Transformation Department.Main responsibilities include:Responding to, referring and resolving enquiries from the public in a timely manner.Providing information on Council's services and facilities to customers and Council...


  • Frankston, Australia HOBAN Recruitment Full time

    Join our team in Frankston and embark on a journey of growth and fulfillment! Are you a high-level Customer Service professional with a knack for exceptional phone interactions, looking for an exciting opportunity close to home? We have the perfect role for you! What You'll Do: - Uphold our clients' policies, ensuring satisfaction both over the counter...


  • Frankston, Australia Frankston City Council Full time

    **Job no**: 493191 **Work type**: Temp Part Time **Location**: Frankston **Categories**: Administrative Situated on the stunning eastern shores of Port Phillip Bay, Frankston is the gateway to the Mornington Peninsula and a destination in its own right, offering visitors a unique mix of beaches, local attractions, and cultural experiences. Our leadership...


  • Frankston, Australia Bunnings Full time

    About Bunnings:Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. Our company operates from a network of stores, trade centres, frame and truss sites, and online, catering to consumer and commercial customers.What We're Looking For:We're seeking a talented individual to join our team as a Customer...


  • Frankston, Australia South East Water Corporation Full time

    **Who are we?**: As part of the Iota group, Priority Plumbing provides professional and trusted industrial and residential plumbing services to the South East region of Melbourne with uncompromising levels of quality and safety. In addition to traditional plumbing services such as dry and wet tappings, sewer clearances and residential plumbing, Priority...