Customer Service Liaison
3 weeks ago
About the role
Council is seeking motivated individuals for Casual Customer Service Officer positions within the Business Transformation Department.
Main responsibilities include:
- Responding to, referring and resolving enquiries from the public in a timely manner.
- Providing information on Council's services and facilities to customers and Council officers.
- Resolving general telephone, counter and online enquiries from the public.
- Processing payments received from the public.
- Supporting the administration and delivery of Visitor Services.
The successful candidate will have a demonstrated commitment to delivering an excellent standard of customer service, high level organisational skills and technological skills to fulfill the requirements of the position.
Why Frankston Council?
As an employee, you will have access to benefits such as professional and career development opportunities and the Employee Assistance Program.
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