Customer Service Scheduler
6 days ago
We are seeking a dedicated and organized Scheduling Officer to join our team.
- Develop and manage customer service schedules, including service planning and confirmation.
- Prepare and transmit schedules for customer services.
- Arrange replacement staff to cover absences and shift changes.
- Provide coaching and support to Community Support Professionals.
- Monitor the implementation of individualized plans for customers.
The ideal candidate is:
- Caring and compassionate with excellent interpersonal skills.
- An effective communicator with strong verbal and written skills.
- A proven relationship manager with good problem-solving skills.
- Able to work as part of a collaborative team.
- NDIS Worker Screening Clearance/Criminal Record Check.
- Working with Children Check (preferred).
- Experience in an administrative office role (preferred).
- Previous experience in the community care or health/aged care sector (preferred).
This is an exciting opportunity to make a positive impact in your community. We welcome applicants who share our values and are passionate about delivering exceptional care and support.
What We OfferWe provide a supportive and dynamic work environment that allows individuals to grow and develop their skills.
Our organization is committed to delivering high-quality services that meet the needs of our customers.
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