Customer Service Officer
2 weeks ago
Primary Location
Mayfield West, NSW
Job Description Summary
Service Stream's Utilities division are currently seeking a Customer Service Officer to join our growing company.
About the Role
About the Opportunity
Service Stream's Utilities division are currently seeking a Customer Service Officer to join our growing company. In this role, you will be responsible for ensuring the smooth delivery of scheduled work, administration tasks and customer service.
Nature of position: Casual, Part-time
Location: Mayfield West
Reporting Line: Contract Manager
Key Responsibilities
This role is responsible for:
- Assisting to book exchange works as advised by scheduling staff.
- Dealing with customers and customer complaints.
- Liaising with field based and office-based employees.
- Ensuring accurate data entry and record keeping of customer interactions.
- General office duties and assisting in office administration.
About You
In addition to the above, we require an individual with:
- Customer service experience in a service or trade-based industry.
- General administration experience.
- Sound computer skills.
About Us
Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications and utilities industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue chip client base.
- Service Stream is an equal opportunity employer who believes diversity of thought, background and experience strengthens relationships and benefits our people, clients, and communities._
- We are committed to cultivate an inclusive and high-performing culture where our people thrive and are proud to bring their whole selves to work, inspiring a respectful and inclusive environment._
- Service Stream encourages and welcomes the opportunity for applicants to share their lived experiences._
Department
Metering
How to Apply
-
Customer Service Officer
2 weeks ago
Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time**Customer Service Officer - multiple opportunities (Ongoing)****Grade**: Clerk 5/6**Duration**: Multiple ongoing opportunities**Closing Date**: 9:59AM Monday 19 May 2025**Location**: Parramatta Offices 2-3 days per week, with hybrid and flexible working conditions available.The Long Service Corporation (LSC) manages portable long service schemes for the...
-
Customer Service Officer
2 weeks ago
Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time**Customer Service Officer****Grade**:Clerk Grade 5/6**Employment Type**:Multiple temporary dates (up to 18 months)**Location**:Gosford**Applications Close**: Monday 16th September 2024 [at 9:59am]**This role sits within the NSW Fair Trading Division in the Long Service Corporation team*******About the team**Fair Trading and Regulatory Services works across...
-
Customer Service Officer
2 weeks ago
Sydney, New South Wales, Australia Nsw Government -Department Of Customer Service Full time**Customer Service Officer, Gosford, Ongoing**- Salary starting from $75,992 + 10.5% super- Status: Full time, Ongoing role- Location: Gosford- Operational role providing onsite (face to face) customer service 5 days per week**About the role**:Deliver high quality customer service providing assistance, information and customer support services to facilitate...
-
Regulatory Services Officer
2 weeks ago
Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time**Role Title: Regulatory Service Officer****Business unit/Organisation: Investigations and Enforcement****Location: Newcastle****Term: Ongoing****Closing Date: 24th April 2025 [9:59am]****Hiring Manager: Kylie Stevens****About the team**The Investigations and Enforcement Directorate is responsible for providing frontline advisory, triage and response...
-
Ict Customer Support Officer
2 weeks ago
Sydney, New South Wales, Australia Nsw Government -Department Of Customer Service Full time**Customer Support Officer****Grade 3/4, Multiple Opportunities -Temporary/ Ongoing/ Full Time/ Part Time****What's the Job?*****Our Customer Service Officers are a dedicated team of customer service of customer service specialists with solid technical IT knowledge.DCS is a service provider and regulator, focusing on delivering first-class customer service,...
-
Customer Service Representative
2 weeks ago
Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time**Customer Concierge Operator****Digital Service Representative****Customer Service Representative****Newcastle Contact Centre | Newcastle, Wallsend, Warners Bay, Toronto, Cessnock, Maitland, Raymond Terrace, Nelson Bay, Singleton and Muswellbrook Service Centres**- **Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680-...
-
Customer Resolution Officer
2 weeks ago
Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time**SNSW Grade**:7/8**Employment Type**:Full Time, Temporary until 30 June 2026**This role sits within the Enterprise and Risk Enablement Division in the Customer Resolution and Disputes team.****About the team**The Customer Resolution and Disputes team was established to maintain a centralised Service NSW complaints and disputes handling structure. The...
-
Customer Service Representative
2 weeks ago
Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time**Customer Concierge Operator****Digital Service Representative****Customer Service Representative****Gosford Contact Centre | Tuggerah, Toukley, Erina, Woy Woy and Gosford Service Centres****Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680**Digital Service Representative -**SNSW Clerk Grade 2/3- starting annual salary...
-
Content Officer
2 weeks ago
Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time**Content Officer**- ** Employment Type: Temporary full-time opportunity until June 2025**:- ** Clerk Grade: 05/06 base salary starting at $93,295 to $102941.**- ** Location: Sydney, hybrid work arrangement is available**- ** This role sits within the Digital NSW Division in the NSW Digital Channels team**We are looking for a Content Officer to join our NSW...
-
Project Officer
2 weeks ago
Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time**Project Officer (Regulatory Qualifications)****Policy & Programs / Industry, Customer, Capability &****Engagement / Education****Building Commission NSW**- Grade 7/8- Sydney, Parramatta, other locations considered- Temporary, until 30th June 2025**About the Building Commission NSW**The new Building Commission NSW has been established after the NSW...
